Auto Discount Outlet

Mrs*** is understandably upset at the funding delays surrounding her auto financingWe realize purchasing a car can be difficult and even stressfulHowever we do aim to help customers through this processWith this particular deral we encountered a few issues almost immediatelyMrs ***
presented a "Pre-Qualified" letter from *** * *** *** and claimed it was a "Pre-Approved" letter in the name of her husband Mr ***It turns out that Golden One actually denied her husband due to him not being a citizen of this country and his social security card reading "FOR WORK USE ONLY"This is commonplace as it is also common for banks to still grant credit to customers in this situationUpon Mrand Mrs.*** request I attempted to secure financing for Mr***I was met with denials with the exception of *** *** who is a third party vendor, who approved a loan with the stipulation that Ms*** would be an applicant on the loan as wellWe proceeded to sell the car with the agreed financing terms supplied by *** ***It is and legal to release the car without being funded from a bank if it is reasonable to believe that the deal will fund and has integrityA signiture was missed and signed by *** *** was authorized to sign the contract on our behalfThey did so and returned to fundingAfter several insulting emails from Ms*** we suggested that we unwind the deal due to funding delays and customer dissatisfactionThis would afford Ms*** her down payment back and the dealership back our automobileOur attempt to resolve this issue with the customers has developed into a complaint to your company and that is a complaint we support as a consumer has the right to exhaust their frustrations in any forum they feel best suits the situationWe do anticipate funding Monday 10/10/2016 on this dealWe would like the customer to be happy and at the same time respect the integrity of this business and this country where they're afforded the opportunity to purchase goods and services without recourse as opposed to sending emails claiming dislike for this country and its processesThank you for your time and feel free to contact me for any further questions regarding this issue*** ***