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Auto Excellence Reviews (1)

Review: My Jeep broke down and I knew this business did automotive repairs for many years (despite the name). It is located near my home, so I had the tow truck driver drop the vehicle off there.The next morning I called and described the problem (a broken fan belt and a bad idler pulley) and asked for an estimate for parts and labor for the repair and got a price I thought was too high.I went and bought the parts myself and went to pick up the vehicle and the owner charged me $40.00.I asked what it was for and he said they removed the faulty part (held on by ONE SINGLE BOLT) and that was part of the "fee" and that they don't give free estimates and that was the balance of the "fee". I DID NOT authorize him to remove ANYTHING and I ONLY asked for an estimate. Every mechanic shop in the world gives free estimates. This was an outright rip off and I HIGHLY recommend their business be noted as a rip off.Desired Settlement: Well, I NEVER AUTHORIZED ANYONE TO REMOVE ANY PARTS..I ONLY asked for an estimate.I'd like to get my $40.00 back but I'm not optimistic. As long as the company is red flagged as a rip off, I suppose that will do.

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Response:

Dear [redacted],

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Description: Auto Dealers - Used Cars

Address: 48875 Wixom Rd, Wixom, Michigan, United States, 48393

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Web:

www.cherryberryogurtbar.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Auto Excellence, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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