Auto Focus

Review: I PURCHASED VEHICLE ON FEBRUARY 20, 2014. I WAS TOLD THAT THE AUTO DEALER[redacted] WOULD TRANSFER MY REGISTERATION TO PENNSYLVANIA. AS OF TODAY THEY STILL HAVE NOT REGISTERED THE CAR. THEY REFUSED TO GIVE ME THE NUMBER OF THE COMPANY THAT HANDLES THEIR REGISTRATION TRANSFERS FOR OUT OF STATE REGISTRATION. I AM UNABLE TO DRIVE THE VEHICLE BECAUSE THE NEW JERSEY TEMPORARY LICENSE PLATE NUMBER HAS EXPIRED MARCH 11, 2014. I HAVE CONSTANTLY CALLED[redacted] IN REFERENCE TO THIS PROBLEM AND SHE TELLS ME TO DRIVE THE CAR AND IF I AM PULLED OVER BY THE POLICE JUST HAVE THEM CALL HER TO VERIFY THAT THE VEHICLE IS NOT STOLEN. I INFORMED[redacted] THAT SHE IS TELLING ME TO DO SOMETHING ILLEGAL AND I CAN BE PUT IN JAIL. IT IS NOW MARCH 19TH AND THE CAR IS STILL NOT REGISTERED TO PENNSYLVANIA IN WHICH[redacted] CHARGED ME FOR THE SERVICE IN ADVANCE.[redacted] REFUSED TO PROVIDE ANY PAPER WORK OR EVEN A LICENSE PLATE FOR REGISTRATION FOR THIS VEHICLE.Desired Settlement: I WOULD LIKE THE VEHICLE REGISTERED AS PROMISED BY[redacted] AT AUTO FOCUS AND AUTO FOCUS NEEDS TO COME UP WITH SOME KIND OF COMPENSATION FOR A WEEK LOST OF WORK. AND EXTENDED WARRANTY WITH THE DEALERSHIP BECAUSE IF THERE IS ANYTHING WRONG WITH THIS VEHICLE I WOULD NOT KNOW BECAUSE I CAN'T DRIVE THE CAR.

Business

Response:

Vehicle has been registered to the customer as of March 20, 2014.**.[redacted] documents were overnighted to her as of MArch 21, 2014. The customer knew that her registration was delayed and was compensated accordingly. She agreed to accept the dealers' offer of extending her warranty 1 additonal week, and for the dealer to make her first months payment to the bank. Which of course we did make on the day it was due. This was all agreed upon before this complaint was issued.