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Auto Gallery LLC, DBA Affordable Windshields

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Auto Gallery LLC, DBA Affordable Windshields Reviews (1)

Review: Installed windshield on my vehicle improperly. Was over 6 hours late and when I asked to reschedule I was told it could be done within an hour. It took over 2 hours and was a mess and windshield wipers were not hooked back up.Called for him to come back out the next day and was told it was installed wrong because I, the customer rushed him! I tried to reschedule! [redacted] came back out the next day again hours past the scheduled time and did I don't know what. May I add that on the 1st visit I was told to make the check out to cash for $250.My fianc called [redacted] to try to tell him that the windshield was still not right. When driving air could be heard coming through the passenger side of the windshield. There was black glue all over my vehicle and one side of the hood was actually kind of forced up. [redacted] immediately started to curse out my fianc and threatened to come over and hurt him in not such nice words. I took my vehicle to st Tammany glass where they looked at my vehicle and did the following: took glass back out and were able to save it. The windshield was installed 2 1/2 inches to low. The new moulding was placed over original moulding and glue was put sporadically around. [redacted] refuses to pay the $130 to have this done and is harassing us, the customer.Desired Settlement: Only asking for the $130 back that I had to pay to St Tammany Glass. [redacted] called us and apologized and said he would pay us this then texted us the next day disputing it. [redacted] was sent the invoice and scope of work performed by St Tammany Glass. He now continues to harass us by text.

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Description: Glass - Plate and Window

Address: P.O. Box 1116, Mandeville, Louisiana, United States, 70448

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