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Auto Glass Clinic

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Auto Glass Clinic Reviews (2)

Auto Glass Clinic has a few five star reviews. Mine would have been similar but for the poor response from Gibson Daoud (General Manager) who took to arguing with me about details. Add to that the fact his tech chose to urinate on my sidewalk. The Positives: My glass was repaired in good time, by a technician who knew his trade. The cost was $210 for my Nissan Titan, good price.
The Negatives: The repair technician, Javier, urinated on my sidewalk after I thought he had driven away. ! What? Was I supposed to tip him or something?
During the install, the technician removed my radio antenna; following which the tech replaced the antenna but did not secure the antenna. The antenna fell off into traffic a few hours later. Gibson Daoud stated I would have a fight to get the antenna replaced, as it "could have been missing prior" (my fault?).
Why would a company not accept that their own tech was the cause of his own fault, instead of blaming the customer. Gibson Daoud even employed argumentative tactics to dissuade me from pursuing replacement of my OEM antenna, when I insisted they had responsibility to replace it. I imagine the tech probably lied about the antenna to cover his own mistake.
Auto Glass Clinic is not Revdex.com accredited. An April 16, 2016 review of them at the Revdex.com: H.B. states, "DO NOT USE THIS COMPANY! ...extremely rude and unprofessional ... manager Gibson Daoud said it was my fault ...He began yelling at me..."
Lesson learned and my opinion: Go to a reputable company who specializes in glass repair. A google search of Auto Glass Clinic shows their offices to be within the same physical building of Discount Auto Sales. They are likely an offshoot of this low-credit-rate auto sales company located in the low-rent part of town.

DO NOT USE THIS COMPANY!!! They were extremely rude and unprofessional the "manager" Gibson Daouq said that it was my fault that my window is not working after I used their services, and they were not responsible to fix it. He began yelling at me about how "it's science" and that the window had to work when the work was completed. What a coincidence that my regulator went out immediately after the work was completed... SCAM SCAM SCAM!!! BEWARE!

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Address: 2640 W Adams St, Phoenix, Arizona, United States, 85009-5164

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