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It is true that the headstone was not delivered on the promised dateHowever, in March we were hit by a late spring blizzard, two months of heavy rains and ground thawThe cemetery is located at the Jersey shore area hence the ground was a sandy soilIf the foundation was place prematurely the foundation and the headstone would eventually sinkEven though I had heath issues, they had nothing to do with the delayed installationIt is very important that the foundation and headstone be installed at the proper timeNaturally, I understand why the customer was upset, but the holdup was not intentional but necessary so there would be no sinkage problems in future yearsUnfortunately, this business is at the mercy of mother nature at timesAfter checking the cemetery plot for the third time, the headstone was installed in AugustI did receive a phone call from the family that they were very satisfied with the workmanshipThey thanked me and I did apologize for the delay

It is true that the headstone was not delivered on the promised date. However, in March we were hit by a late spring blizzard, two months of heavy rains and ground thaw. The cemetery is located at the Jersey shore area hence the ground was a sandy soil. If the foundation was place prematurely the...

foundation and the headstone would eventually sink. Even though I had heath issues, they had nothing to do with the delayed installation. It is very important that the foundation and headstone be installed at the proper time. Naturally, I understand why the customer was upset, but the holdup was not intentional but necessary so there would be no sinkage problems in future years. Unfortunately, this business is at the mercy of mother nature at times. After checking the cemetery plot for the third time, the headstone was installed in August. I did receive a phone call from the family that they were very satisfied with the workmanship. They thanked me and I did apologize for the delay.