Auto Masters of Nashville, LLC

Automasters threatens to take my car by being 1-days late harrass me when my car payment isn't even due and builds late charges out of nowhere This dealership is the worst ive ever dealt with I kept all of my receipts showing I was never late yet they kept harassing and threatening me to take the car they have told me this every time I make a payment and was getting calls and emails saying I was late when I wasn't spoke with a so called manager [redacted] said he handed this to another manager to review since I provided all the proof that manager accepted they let dollars add up before saying anything by mistake but that it will never happen again yet I had already paid that amount they are the worst customer service and collectors ever and I made a down payment which I see they didnt deduct they have been a nightmare I will end up turning in the car since I have issues with them every monthTried to reach out to other manaherse no help at all

Disabled my starter in my vehicle due to non payment, late fees and no insuranceThis was an error on their behalf as they did not post the payment Wednesday, March 21, my vehicle would not startWe checked the battery it was goodI had the vehicle towed costing me $to my mechanicMy mechanic's machine read it was the starter and a wire connecting from the break pedal to the starter that needed replacingReceived a call back from my mechanic advising it was not the starter or wire that my vehicle had a starter enabler in itHe also advised it had not been properly installedI contacted Auto Master and spoke with SonyaShe informed me they disabled my vehicle due to non payment (advised it was days past due), late fees, and no insurance on the vehicleI informed her I had insurance on the vehicle and payment was made on 3/16/Invoice #XXXXXXShe stated she believed me and would find out why the payment was not posted to my account and would contact my in

I feel like the car I've got from them is a lemon the day I got it the check engine light came on I tried to return it they wouldn't let me they wanna to fix it instead I had to take my car back to them to be looked at and fixed every week for at least months which started June 30th they gave me the run around on how long my car would take to be fixed I would have to call and raise *** and pester them to find out what's wrong with my car and when will I get it back and yet again my car check engine light came on Friday and here it is Wednesday and I still haven't received a phone call on when I will get my car back I've missed work because of this as well I've had too many problems out of this car lot and I know other people that has as well something has to be done and I won't stop until something is done about it

Purchased vehicle with warranty with promising of lot to fix problemsProblems not re solvedCar lot not giving solution to problem
Purchased vehicle from Auto Masters on 4/with warranty paid 2,dollars down cashVehicle has jerking problems and excess heat coming from car causing it to be very uncomfortable and mostly dangerous to safetyAuto Masters put the car in their shop DrAuto on 4/with me putting up my own 100$ dollars to change spark plugsReceived car back on 4/with the same problems feelings as if the problem was actually worseContacted shop the shop told me to come back in went back in droppped the car off received the car back again the next day at the end of the day with the exact same problems and the shop telling me they do not know the issueContacted Auto Masters they told me there was nothing that can be done about car unless through the shop and insisted that I made payment with me only having the car a total of three days to myselfReturn

This company over charge on over used cars tell you lies about the car and prices after buying a car from them a year later my car is almost falling appear if you can avoid doing bussiness with this pls do

When having ANY TYPE of issue with auto master they do not contact you or try and help with anything issue period No one is every available to talk to
the customer service is terrible at this locationany time I call to speak with a manage from any dept there is no one available to speak withWhen you leave a message for someone to call you back no one doesI have to drive to the location to be able to speak to someone about my accountThe sales rep who sold me my car lied about how I could make my paymentsi wanted to pay once a mth instead of every weeks and before purchase I was told that this is something I can doa few mnth into paying my car note I was given late fees and when calling about the late fees I was told I have to pay every two weeks and can not change it to every mnthif this was the case I would not have purchased the car.they were not willing to work with me at allso for the next few months I was charged a late fee every time I paid my car notei had to

Automasters threatens to take my car by being 1-days late harrass me when my car payment isn't even due and builds late charges out of nowhere
This dealership is the worst ive ever dealt with I kept all of my receipts showing I was never late yet they kept harassing and threatening me to take the car they have told me this every time I make a payment and was getting calls and emails saying I was late when I wasn't spoke with a so called manager *** said he handed this to another manager to review since I provided all the proof that manager accepted they let dollars add up before saying anything by mistake but that it will never happen again yet I had already paid that amount they are the worst customer service and collectors ever and I made a down payment which I see they didnt deduct they have been a nightmare I will end up turning in the car since I have issues with them every monthTried to reach out to other manaherse no help at all

I bought a Nissan Titan in good faith within a week the truck quit running it had a relay issue I repaired it myself,then the check engine soon light came on and said exhaust manifolds and the catalytic was bad I took it to their shop and they said it was going to cost me $in repairs and after I got it back I had a dent and driver door from the repair shop.knowing I just bought it Auto masters will not help fix the issues The truck won't Pass Marta

As of 10/24/they have failed to report to the credit bureau since July
Contacted company 10/multiple times with no return call or resolution

Disabled my starter in my vehicle due to non payment, late fees and no insuranceThis was an error on their behalf as they did not post the payment
Wednesday, March 21, my vehicle would not startWe checked the battery it was goodI had the vehicle towed costing me $to my mechanicMy mechanic's machine read it was the starter and a wire connecting from the break pedal to the starter that needed replacingReceived a call back from my mechanic advising it was not the starter or wire that my vehicle had a starter enabler in itHe also advised it had not been properly installedI contacted Auto Master and spoke with SonyaShe informed me they disabled my vehicle due to non payment (advised it was days past due), late fees, and no insurance on the vehicleI informed her I had insurance on the vehicle and payment was made on 3/16/Invoice #XXXXXXShe stated she believed me and would find out why the payment was not posted to my account and would contact my in

I purchased a Jeep patriot and the next day my check engine light came onThree days later it cut off on me times
I contacted them the same day the light came on they told me to take a picture and send it to themThree days later the vehicle cut off on me twiceThe first time it started back up after about five minutes the second time it wouldn't start back up atI was on my lunch break at the time so I had to leave it until I got offWhen I got off three hours later I went to the vehicle and it started upI immediately took it to Auto Masters when itI went to the establishmentIt was a Friday evening when I got off work and they gave me a number to call (it was their mechanic I guess) Monday morning to set up and appointment for the next weekI asked what was I suppose to do about the truck cutting on me and the check engine light was on they told me they couldn't do anything until they got it look at by their mechanicI left the establishment still unsatisfiedT