Auto Star Motors, Inc.

I wish I could post this on every public forum available! Auto Star Motors went FAR above and beyond to ensure our satisfaction with our new vehicle. We purchased a used family SUV, drove home and shortly after, discovered a mechanical issue. ( Our personal mechanice assured us that this is often an common undetected issue in cars, and a difficult repair for our type of vehicle). We immediately notified ASM, they just as quickly said "bring it in, we'll fix it right away". It took longer than expected, but that was because they went over our repair with a fine tooth comb. ASM kept in contact regarding the progress of the repair, even provided us with a loaner car!
Please keep in mind, we purchased this vehicle "as is", ASM had NO OBLIGATION to make the
repair, but they were honorable, integris and
thorough throughout this process. We were not treated as "sale" but as valued customers & they were genuinely interested in our safety and happiness. We were also provided with new tires as a safety measure (again, NOT OBLIGATED)as well as new floor mats and a a repair to our leather; the leather was thinning in one spot but no tear or anything. Don't let the "used car" lot steroid type or location detour you, these are honest, hard working people, not to mention some of the friendliest! We are DEFINITELY making our next 2 vehicle purchases here (we're in the market for 2 more in the next 6 months) and we've referred our family. My father who's retired from [redacted] of Sacramento Service Department (after 40 years in the auto industry) has also rated ASM as top notch!