Sign in

Auto Start Driving

Sharing is caring! Have something to share about Auto Start Driving? Use RevDex to write a review
Reviews Auto Start Driving

Auto Start Driving Reviews (2)

[redacted] allegations are completely without merit. On March **, 2015 the complainant attended a five hour pre-licensing class which was necessary in order to schedule a road test. At the...

class, [redacted] along with 9 other individuals were provided and explained the various services provided by Autostart Driving Corp., including services of scheduling road tests and the use of the driving school vehicle for use during the road test. In fact, the driving school provides the customer directions to the road test site if they use their own personal vehicle. At no point was it said that [redacted] is required by law to use the driving vehicle for the road test, however it is recommended because the test-giver does not know the degree to which the test-taker can operate the vehicle and therefore feels safer in a road test given with a passenger side brake. The driving school offers various services for the scheduling of the road test includ ing regular scheduling, 3-5 week scheduling, and 2-15 day scheduling. The Service cost $10, $35, and $75, respectively. Because regular scheduling of a road test consists of a 2 month wait, the driving school offers a way to get a date for a road test sooner. [redacted] wanted to take his road test quicker and opted for the fastest option which cost him $75.00. The road test was 9 days after [redacted] made payment. Furthermore, the night before his road test at 10 pm, complainant called me at my home and cancelled his request to use the driving school vehicle alleging that I had misled him. However, [redacted] attended the road test with his personal vehicle and I provided him with detailed directions on how to get to the road test site. It is the policy of our company that we do not offer refunds for cancellations caused by the customer. In fact, [redacted] did not pay for the use of the car for the road test. In addition, the price list of the services offered by the driving school and as required by law by the NYS DMV is conspicuously posted on the wall at the driving school where [redacted] attended. It should be noted as well that [redacted] has limited English skills because he only came into the country a short while ago, however, all the information was given to him in his native language of Russian by me during our discussions. [redacted] came to the office three times and I explained in detail the services offered and his options and he understood everything as it was explained in his native language.

Review: I was attending AutoStart Driving, Corp to get a driving certification course. [redacted], who works in this office convinced me that I need to take a road test only with their car. To have their car for rent costs $120. She did not inform me that I had an option to take a test with another car. She lied to me saying that I could not pass a road test with another car; so she can make money out of renting out her car.Also, [redacted] registered me for the test and charged me $75. She did not inform me that I could register for the exam myself on new york dmv website and pay official price, only $10.Desired Settlement: I am asking for the refund of $65. $65 is the difference between the amount we paid $75 with the official price $10.

Business

Response:

[redacted] allegations are completely without merit. On March **, 2015 the complainant attended a five hour pre-licensing class which was necessary in order to schedule a road test. At the class, [redacted] along with 9 other individuals were provided and explained the various services provided by Autostart Driving Corp., including services of scheduling road tests and the use of the driving school vehicle for use during the road test. In fact, the driving school provides the customer directions to the road test site if they use their own personal vehicle. At no point was it said that [redacted] is required by law to use the driving vehicle for the road test, however it is recommended because the test-giver does not know the degree to which the test-taker can operate the vehicle and therefore feels safer in a road test given with a passenger side brake. The driving school offers various services for the scheduling of the road test includ ing regular scheduling, 3-5 week scheduling, and 2-15 day scheduling. The Service cost $10, $35, and $75, respectively. Because regular scheduling of a road test consists of a 2 month wait, the driving school offers a way to get a date for a road test sooner. [redacted] wanted to take his road test quicker and opted for the fastest option which cost him $75.00. The road test was 9 days after [redacted] made payment. Furthermore, the night before his road test at 10 pm, complainant called me at my home and cancelled his request to use the driving school vehicle alleging that I had misled him. However, [redacted] attended the road test with his personal vehicle and I provided him with detailed directions on how to get to the road test site. It is the policy of our company that we do not offer refunds for cancellations caused by the customer. In fact, [redacted] did not pay for the use of the car for the road test. In addition, the price list of the services offered by the driving school and as required by law by the NYS DMV is conspicuously posted on the wall at the driving school where [redacted] attended. It should be noted as well that [redacted] has limited English skills because he only came into the country a short while ago, however, all the information was given to him in his native language of Russian by me during our discussions. [redacted] came to the office three times and I explained in detail the services offered and his options and he understood everything as it was explained in his native language.

Check fields!

Write a review of Auto Start Driving

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Auto Start Driving Rating

Overall satisfaction rating

Description: AUTO DRIVING SCHOOL

Address: 3171 Coney Island Ave, Brooklyn, New York, United States, 11235-6443

Phone:

Show more...

Add contact information for Auto Start Driving

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated