Auto Town Buick GMC Inc

We have been attempting to call the customer but we get a message that the customer's number is not accepting calls. The customer can call *** ** *** ** *** ** resolve the issue. Thank you

Dear Revdex.com, We want nothing more to sell a car to a satisfied customer and fulfill their transportation needs.  There is no way to sell a car over the phone, though a general picture of the transaction can be determined, the so called nuts and bolts of the transaction can only occur once a...

customer is on our showroom floor.  There a many facets that go into a purchase and finance of a car to include, but not limited to, consumer credit, income, job time, time at residence, terms of the deal, etc.  Unfortunately, we were not able to come to terms on this specific transaction but hopefully we can help in the future.  We store all of our consumer information in a secure manner for a specified time as determined by federal and state regulations.  We do not sell our customer info to third parties.  Rest assured, the customer's information is safe and secure.  Thank you, Auto Town Mgt.

Mr. [redacted] came to our dealership and in the name of goodwill we reversed the deal.  Mr. [redacted] was very appreciative and there are no more concerns. Thank you, Auto Town Mgt.

Complaint: [redacted]I am rejecting this response because: The calls haven't stopped I reject the calls because I can't do business with a company like that. I had 6k for down payment for a vehicle they chose not to do business and I'm not mad about that but I am mad because they assure me that they were going to be able to do there best to try to sell me a truck that I wanted to I wasted my time and gas to drive up there and be treated unprofessional... So please if they on the business to sell cars they abiously didn't show it but at this point I would like all the phone calls from that company to stop and if they were too busy to help me buy a car why did they ran my credit score?? That right is not fair for people who are trying to build there credit score..  So they already ran my credit score, and by the looks of it they are only going for the easy ones to sell cars to personally I don't see that being fair specially now loosing a few credit points on my credit score can be a difference between a low and high intrest rate. I want them to apologize and or train there staff to be more profesional and to stop calling my cell phone also if a customer asks to speak with a manager they should not denied that right or at least name and number because I was denied that information wen I asked.

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to...

me.
I was waiting to confirm that the refund was received by the lienholder.  It was.  Thank you for your assistance in this matter--I am really pleased with the effectiveness of the Revdex.com in this case!Best,[redacted]

The service agreement cancellation has been processed and a check for the refund has been mailed to the lien holder.  Thank you.