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Auto Trend Tire and Wheel Inc

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Auto Trend Tire and Wheel Inc Reviews (2)

Revdex.com:At this time, I have not been contacted by Auto Trend Tire and Wheel Inc regarding complaint ID [redacted].Sincerely,[redacted]

Review: I ordered 4 rims for my car at the end of March of this year. upon receiving these wheels I was not happy with the quality of them so I contacted Auto Trend and spoke with John C[redacted] who told me to send them back by [redacted], insure them and they would refund me. I called John after a few days and he said 2 of the wheels were damaged (they were shipped in 4 boxes) so I asked him to send me pictures so I could file a claim with [redacted], [redacted]'s policy was to pick the wheels up take back to their facility for inspection and he refused them this. After several phone calls and arguing with John he finally contacted them, gave them documentation, This was after I filed a chargeback with my debit card for the transaction because he was not cooperating. I did get $545 back from [redacted] for the 2 damaged wheels but John refuses to give me the remaining $500 for the 2 wheels that are not damaged. The chargeback process went all the way to pre-arbitration and then I was denied the chargeback, John stated they were sold as a set, however my invoice lists them as $250 each. All I want is my $500 back. Auto Trend has 2 good wheels they can resell but yet I've never been refunded my money.Desired Settlement: I want a refund for the 2 wheels that were NOT damaged in shipping for a total of $500. I'm still out even if I get that back. I had to pay for shipping to receive them, then paid for shipping and insurance to send them back. This should not be a problem. I am asking for this partial refund the total invoice for the wheels was over $1100.

Consumer

Response:

At this time, I have not been contacted by Auto Trend Tire and Wheel Inc regarding complaint ID [redacted].Sincerely,[redacted]

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Description: TIRE DEALERS

Address: 7 Sidney Court, Lindenhurst, New York, United States, 11757

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