Auto Valley Group

The customer? in this complaint has been reached out to and has not complied to have the automobile brought back to establishmentThe customer has been notified prior to sale that the vehicle was sold "AS IS"The customer has agreed to the purchase and signed an AS IS agreement to the purchase of the vehicle AS IS agreement has been added to this attachmentThe customer never reached out to the dealership or the business in anyway for any complaints or issuesThe customer was offered warranty with the purchase for extra purchase the customer declined the offerWe at auto valley group have transmitted a title to customer for the registration of the vehicle the customer? did not receive a salvage title? for the purchaseThe customer had the right to due all due diligence mechanically , run reports, and service the vehicle prior to purchaseThe customer had the right to contact the dealership after the purchase to address any issues he may have had for the dealership to address those issues for any title issuesWe have received a complaint for the first time without the consumer reflecting the issue back to the dealership firstWe have not yet heard or even experienced any issues from the consumer prior to this complaintThe consumer has willingly reached out on his own means to recover an issue that has not been addressed by auto valley groupWe are in business of selling AS IS vehicles with 3rd party retailer offer to consumers for extra cost for warrantyWe have conducted all the right paperwork and documents to the consumer and have responded to all actionsWe at auto valley group can not take actions for the work of other mechanics once the vehicle? is sold and can not take actions for sold vehicle? after 1/months of use due to those actions we? try to be as responsible as much as possible but there is only so much we can? control or due in this matter of the complaint? ?

The customer in this complaint has been reached out to and has not complied to have the automobile brought back to establishmentThe customer has been notified prior to sale that the vehicle was sold "AS IS"The customer has agreed to the purchase and signed an AS IS agreement to the purchase of the vehicle AS IS agreement has been added to this attachmentThe customer never reached out to the dealership or the business in anyway for any complaints or issuesThe customer was offered warranty with the purchase for extra purchase the customer declined the offerWe at auto valley group have transmitted a title to customer for the registration of the vehicle the customer did not receive a salvage title for the purchaseThe customer had the right to due all due diligence mechanically , run reports, and service the vehicle prior to purchaseThe customer had the right to contact the dealership after the purchase to address any issues he may have had for the dealership to address those issues for any title issuesWe have received a complaint for the first time without the consumer reflecting the issue back to the dealership firstWe have not yet heard or even experienced any issues from the consumer prior to this complaintThe consumer has willingly reached out on his own means to recover an issue that has not been addressed by auto valley groupWe are in business of selling AS IS vehicles with 3rd party retailer offer to consumers for extra cost for warrantyWe have conducted all the right paperwork and documents to the consumer and have responded to all actionsWe at auto valley group can not take actions for the work of other mechanics once the vehicle is sold and can not take actions for sold vehicle after 1/months of use due to those actions we try to be as responsible as much as possible but there is only so much we can control or due in this matter of the complaint

The customer in this complaint has been reached out to and has not complied to have the automobile brought back to establishmentThe customer has been notified prior to sale that the vehicle was sold "AS IS"The customer has agreed to the purchase and signed an AS IS agreement to the purchase
of the vehicle AS IS agreement has been added to this attachmentThe customer never reached out to the dealership or the business in anyway for any complaints or issuesThe customer was offered warranty with the purchase for extra purchase the customer declined the offerWe at auto valley group have transmitted a title to customer for the registration of the vehicle the customer did not receive a salvage title for the purchaseThe customer had the right to due all due diligence mechanically , run reports, and service the vehicle prior to purchaseThe customer had the right to contact the dealership after the purchase to address any issues he may have had for the dealership to address those issues for any title issuesWe have received a complaint for the first time without the consumer reflecting the issue back to the dealership firstWe have not yet heard or even experienced any issues from the consumer prior to this complaintThe consumer has willingly reached out on his own means to recover an issue that has not been addressed by auto valley groupWe are in business of selling AS IS vehicles with 3rd party retailer offer to consumers for extra cost for warrantyWe have conducted all the right paperwork and documents to the consumer and have responded to all actionsWe at auto valley group can not take actions for the work of other mechanics once the vehicle is sold and can not take actions for sold vehicle after 1/months of use due to those actions we try to be as responsible as much as possible but there is only so much we can control or due in this matter of the complaint

Complaint: ***
I am rejecting this response because: I have been in contact with the business and we reached and agreementWhen it is put into writing and sent through this line of comunication I will accept the business response
Regards,
*** ***

I'm sorry but this not a product this a car that you have purchased and signed an as is form, you failed to reach out to dealership and decided on to reach out to Revdex.com insteadWe can assist if there is an issue and we only got informed thru Revdex.comWe can assist you with repair, we can assist you with a consignment sale , and we can help you with transporting your car to our shop if needed.? If you chose to get assistance on the above message please reach out to us.?

Complaint: [redacted]
I am rejecting this response because:  I have been in contact with the business and we reached and agreement. When it is put into  writing and sent through this line of comunication I will accept the business response.
Regards,
[redacted]

I'm sorry but this not a product this a car that you have purchased and signed an as is form, you failed to reach out to dealership and decided on to reach out to Revdex.com instead. We can assist if there is an issue and we only got informed thru Revdex.com. We can assist you with repair, we can assist you with a consignment sale , and we can help you with transporting your car to our shop if needed. If you chose to get assistance on the above message please reach out to us.

The customer in this complaint has been reached out to and has not complied to have the automobile brought back to establishment. The customer has been notified prior to sale that the vehicle was sold "AS IS". The customer has agreed to the purchase and signed an AS IS agreement to the purchase...

of the vehicle . AS IS agreement has been added to this attachment. The customer never reached out to the dealership or the business in anyway for any complaints or issues. The customer was offered warranty with the purchase for extra purchase the customer declined the offer. We at auto valley group have transmitted a title to customer for the registration of the vehicle the customer did not receive a salvage title for the purchase. The customer had the right to due all due diligence mechanically , run reports, and service the vehicle prior to purchase. The customer had the right to contact the dealership after the purchase to address any issues he may have had for the dealership to address those issues for any title issues. We have received a complaint for the first time without the consumer reflecting the issue back to the dealership first. We have not yet heard or even experienced any issues from the consumer prior to this complaint. The consumer has willingly reached out on his own means to recover an issue that has not been addressed by auto valley group. We are in business of selling AS IS vehicles with 3rd party retailer offer to consumers for extra cost for warranty. We have conducted all the right paperwork and documents to the consumer and have responded to all actions. We at auto valley group can not take actions for the work of other mechanics once the vehicle is sold and can not take actions for sold vehicle after 1 1/2 months of use due to those actions we try to be as responsible as much as possible but there is only so much we can control or due in this matter of the complaint.