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Autobahn Performance

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Autobahn Performance Reviews (3)

I am not sure why there are no reviews for autobahnperformance yet, but I guess I am the lucky one. After pricing them out against other repair shops and reading other online reviews I decided to give them a shot since my regular mechanic has retired. I was given a fair price over the phone and when I took my car to their shop the manager worked with me on the price. The staff is very friendly and they fixed my car with in the hour.

Review: On 7/102015, I called Autobahn performance auto shop. I spoke with [redacted]. I asked [redacted] if his auto shop do work on Corvettes. He said yes and asked me, what is wrong with my car. I explained to him, when I put my car in reverse or forward, my car cuts off and stalls, my windshield wipers are broken. I also told him that my car was not drivable, that I will need my car towed to his auto shop [redacted] and I made a appointment to have my car towed to Autobahn performance Auto Shop, on 7/14/2015.

On 7/15/2015 [redacted] called me, to informed me that he had did a diagnostic check on my car, but found that is was my ground wine, that I needed two front tires, bulb for my light in front of my car, and the windshield wiper blades. I said okay, put the two tires, wiper blades and change the bulb on my car on 7/16/2015.

On 7/17/15, I picked my car up on my way to work, I drove my car to my work. I left work at 2:30, got into my car, my car was doing the same thing. I put my car in reverse or go forward, my car cuts off and stall I called the Auto shop and explained to [redacted] what was going on with my car. Me and [redacted] made arrangements for the tow truck to pick me and my car up from my job and took my car back to the Auto Shop.

Once again [redacted], informed me that is my security system. He called specialist out to look at my security system, that wasn’t the problem. [redacted] did a second did a second diagnostic check and determined it was my steering column. I was informed again, that [redacted] called in two specialists from two [redacted] Auto dealers to look at my steering column. They had took my steering column apart, [redacted] told me in order for me to have my steering column fixed it would cost $843.00 on top of the $640.00 already paid for at that time I said no and ask [redacted] to put my car back together because I will be picking my car on Saturday.

On 7/25/2015 I arranged to pick up my car on Sat, I couldn’t pick up my car. I talked to [redacted] on Monday, he told me that I need to come and pick up my car. If I didn’t pick it up, I would be charged $50.00 a day for storage; I picked up my car on Monday 7/27/2015 around 5:15. I felt I was taken advantage of because I’m a woman, that us caused me hardship and inconvenience me because I have to get a ride to and from work, I also have to take my car to another Auto Shop. I would like to get reimburse some of my money back because of my hardship and inconvenience. See attached invoice from Autobahn Performance.

Desired Settlement: I would like to receive my money back or a reimbursement for my car repair, that never go fixed

Business

Response:

Business states that the matter has actually been settled through the Bureau of Automotive Repair. The business went ahead and refunded the amount that included towing fees and diagnostic fees as a sign of good faith but not as any admission of any wrongdoing. The check was provided to the consumer on September 2nd and cashed on September 4th. Business was under the impression that consumer would contact the Revdex.com to close the matter as agreed to.

Review: They charge me didn't fix what was wrong still service engine is was told to keep driving still not working right didn't do any work nor transmission

performance on florin sent to the car to performance on Franklin Blvd. Invoice XXXXXXXXX date of purchase 09/30/2011

date of last contact with company 01/26/12Desired Settlement: To have Autoban Performance to fix transmission and fix service engine transmission what I paid for . My truck get looked at until the owner came and he was going to take lein out of it

Business

Response:

Initial Business Response

The truck was brought to Autobahn franklin to check for missing bolts on and around transmission due to prior service, also check for coolant leaks and check for a/c and heater blower circuit. We were not aware of or diagnosed check engine light, We installed missing bolts on the transmission mount,we did not perform any repairs on transmission. Invoice #XXXXXXXXX dated JAN 28 2012 clearly states all repairs and recommendation at that time.

Final Consumer Response

I took the turck to Autobahn Performance on florin road for my tires and to fix my door handle. Johnnie from the shop on Florin called me and told me something was wrong didn't really tell me exactly what, but was towing the truck to the other shop on Franklin blvd. because they were capable of fixing what was wrong. [redacted]- I think was his name look at the truck every hour he was calling me telling me that Johnny at the shop (florin) 'fix anything she will pay for it!" The truck sat on Franklin Vlvd for months no work at all was done. Then [redacted] came in the shop said the truck was fix it had been sitting outside [redacted] threaten em he was going to take lein quote me price. I paid him $1400.00 for nothing my service engine light is still on now he said $500 mor to fix. I took the truck to the shop that specialize in that he said that they didn't do any work on the to take it back.[redacted] keep on saying keep driving it.

I just want my truck fix

$1,900.00- on Florin shop

$1,400.00- on Franklin Blvd

all they did was tighten some screws

I have witness they made me have a oil leak and transmission leaks and I had that promblem.

Final Business Response

When the truck was brought to Autobahn on Franklin blvd, almost two years ago, we repaired what was listed on the repair order. Autobahn performance recommended additional repairs that were declined by customer. Autobahn Performance will be responsible for the repairs that were performed as it was listed on the repair order # XXXXXXXXX dated 1/28/2012. Our warranty is one year parts and three months on labor from the date of repair order. Thank you

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Description: Auto Repair & Service, Engines - Rebuild & Exchange, Auto Customizing

Address: 6101 Franklin Blvd, Sacramento, California, United States, 95824

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