Autocom Performance L.L.C. Reviews (2)
Autocom Performance L.L.C. Rating
Description: Auto Parts & Supplies - Used & Rebuilt
Address: Shelton, Washington, United States, 98584
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Review: I received a package and hardware was missing from the package. I tried to contact the company and they were not responsive. I had to go to two hardware stores to find a replacement part. Desired Settlement: I want a new set of hardware.
Business
Response:
Initial Business Response /* (1000, 16, 2013/08/27) */
customer emailed us on 6/18 stating some hardware missing from his shipment. 6/19 we responded to him suggesting he should contact the manufacturer and they can send him the missing pieces. No communication from customer until 7/9 when he emailed stating he was just going to return the item. 7/16 we provided a prepaid label to the customer for him to return the item at our cost. He confirmed receipt of the label on 7/17. We have had no communication from the customer, nor have received the item back as of today, 8/27
I received a package and hardware was missing from the package. I tried to contact the company and they were not responsive. I had to go to two hardware stores to find a replacement part.