Revdex.com spoke to Dave at business and the following was relayed: The work he was first given an estimate for was for surface rust around the wheel wells and the bottom rockers, bumper to bumper and the tailgateThe customer came back requesting a lower price as he said he was going to trade it inOver the winter he had rust come through, the rust came from the inside out and in an area that was away from the contracted areaIt is not a warranty repair and it is in an area that we did not do any work in
I am responding to a letter I received in regards to a case you are handlingI am getting discouraged with this as I was informed by you this case was closed in JuneI would prefer not to get my lawyer involved for slandering and defamation of character by Mr [redacted] I stated in my first response to this complaint that rust repair in the North Eastern United States is not a warrantied repairI have suggested, in past correspondences, to call some body shops in the vicinity and ask for their policy on warrantying rust repairI'm sure you'll find there is no warrantee for such repairWhen Mr [redacted] came to me, he asked me to reduce my quote for rust repairsHe said he planned on selling or trading in his vehicle and was not concerned for the longevity of the repairNobody at Automaster, including myself, told Mr [redacted] the work was going to last for any length of timeThis is common in the North Eastern United StatesMy invoices have no warrantee expressed or written for rust repair He himself asked for a less expensive repair after he told me that he was selling or trading in said truckI hope you find this response satisfactory to close your caseThank you very much, David S
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear belowEnclosed are photos of areas rusted Auto-Master said he never didAs you can see rust is very prominent causing paint to come offAll areas affected by rust were in Dave's estimate
Regards,
*** ***
I am responding to a letter I received in regards to a case you are handling. I am getting discouraged with this as I was informed by you this case was closed in June. I would prefer not to get my lawyer involved for slandering and defamation of character by Mr. [redacted]. I stated in my first response to this complaint that rust repair in the North Eastern United States is not a warrantied repair. I have suggested, in past correspondences, to call some body shops in the vicinity and ask for their policy on warrantying rust repair. I'm sure you'll find there is no warrantee for such repair. When Mr. [redacted] came to me, he asked me to reduce my quote for rust repairs. He said he planned on selling or trading in his vehicle and was not concerned for the longevity of the repair. Nobody at Automaster, including myself, told Mr. [redacted] the work was going to last for any length of time. This is common in the North Eastern United States. My invoices have no warrantee expressed or written for rust repair . He himself asked for a less expensive repair after he told me that he was selling or trading in said truck. I hope you find this response satisfactory to close your case. Thank you very much, David S.
Revdex.com spoke to Dave at business and the following was relayed: The work he was first given an estimate for was for surface rust around the wheel wells and the bottom rockers, bumper to bumper and the tailgate. The customer came back requesting a lower price as he said he was going to trade it in. Over...
the winter he had rust come through, the rust came from the inside out and in an area that was away from the contracted area. It is not a warranty repair and it is in an area that we did not do any work in.
Revdex.com spoke to Dave at business and the following was relayed: The work he was first given an estimate for was for surface rust around the wheel wells and the bottom rockers, bumper to bumper and the tailgateThe customer came back requesting a lower price as he said he was going to trade it inOver the winter he had rust come through, the rust came from the inside out and in an area that was away from the contracted areaIt is not a warranty repair and it is in an area that we did not do any work in
I am responding to a letter I received in regards to a case you are handlingI am getting discouraged with this as I was informed by you this case was closed in JuneI would prefer not to get my lawyer involved for slandering and defamation of character by Mr [redacted] I stated in my first response to this complaint that rust repair in the North Eastern United States is not a warrantied repairI have suggested, in past correspondences, to call some body shops in the vicinity and ask for their policy on warrantying rust repairI'm sure you'll find there is no warrantee for such repairWhen Mr [redacted] came to me, he asked me to reduce my quote for rust repairsHe said he planned on selling or trading in his vehicle and was not concerned for the longevity of the repairNobody at Automaster, including myself, told Mr [redacted] the work was going to last for any length of timeThis is common in the North Eastern United StatesMy invoices have no warrantee expressed or written for rust repair He himself asked for a less expensive repair after he told me that he was selling or trading in said truckI hope you find this response satisfactory to close your caseThank you very much, David S
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear belowEnclosed are photos of areas rusted Auto-Master said he never didAs you can see rust is very prominent causing paint to come offAll areas affected by rust were in Dave's estimate
Regards,
*** ***
I am responding to a letter I received in regards to a case you are handling. I am getting discouraged with this as I was informed by you this case was closed in June. I would prefer not to get my lawyer involved for slandering and defamation of character by Mr. [redacted]. I stated in my first response to this complaint that rust repair in the North Eastern United States is not a warrantied repair. I have suggested, in past correspondences, to call some body shops in the vicinity and ask for their policy on warrantying rust repair. I'm sure you'll find there is no warrantee for such repair. When Mr. [redacted] came to me, he asked me to reduce my quote for rust repairs. He said he planned on selling or trading in his vehicle and was not concerned for the longevity of the repair. Nobody at Automaster, including myself, told Mr. [redacted] the work was going to last for any length of time. This is common in the North Eastern United States. My invoices have no warrantee expressed or written for rust repair . He himself asked for a less expensive repair after he told me that he was selling or trading in said truck. I hope you find this response satisfactory to close your case. Thank you very much, David S.
Revdex.com spoke to Dave at business and the following was relayed: The work he was first given an estimate for was for surface rust around the wheel wells and the bottom rockers, bumper to bumper and the tailgate. The customer came back requesting a lower price as he said he was going to trade it in. Over...
the winter he had rust come through, the rust came from the inside out and in an area that was away from the contracted area. It is not a warranty repair and it is in an area that we did not do any work in.