Automated Business Machines

The terms of the service contract say that written or verbal cancellation of this agreement does not warrant cash refund or creditsThis means it is at the discretion of Automated Business SolutionsTwo people there informed me that the contract would have been credited IF we had purchased our new copier from themApparently they did not like losing a sale even though they had the opportunity to submit a quote but failed to be competitive with the vendor we chose to purchase the new machine fromWe have returned the product that was not paid for to Automated to clear this invoice and resolve the issueWe have wasted enough time with this company that provides inferior customer service and believes that the court's time should be wasted on $disputes in which they are clearly in the wrong