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Address: 2900 Auburn Ct., Auburn Hills, Michigan, United States, 48326
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Hello [redacted],We apologize for the issues you have experienced during the out-of-warranty service of your Litter-Robot II. At this time, we have refunded you for the repair costs as well as sending you a new Litter-Robot Open Air. Customer service will follow up today, 1/12/2018, with the tracking...
number for the new unit.Again, we apologize for the inconvenience that you experienced. If you need anything further, do not hesitate to contact us via email [redacted] or phone [redacted].