Automated Production Assembly, Inc.

Tell us why hereMr*** Please allow me to introduce myselfMy name is John T***, I am a District Manager for ** *** *** ***We own and operate facilities throughout *** and ***One of my responsibilities is to ensure we provide a fast, friendly and defect
free service to all of our customersThis letter is in response to case # *** *** ***We have contacted Mr*** and have reached a resolution regarding the service he received on March 18, 2018. After addressing Mr***’s concerns, he has agreed to return to our *** location on April 19, to give us the opportunity to inspect his vehicle and address any other concerns he may haveAt that time we will provide an additional warranty service card for the next serviceMr*** has thanked us for contacting him and acknowledging his feedback and we have since closed the case.If there are any further questions or concerns please contact me in any way. Best Regards, John T*** District Manager

[A default letter is provided here which indicates your acceptance of the business's response.? If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.?
Regards,
*** ***

We have issued a reimbursement check for the disputed amount of $32.00, and the customer should be receiving any day nowThe gentleman had initially spoken with our store manager, and was unsatisfied with the outcome, therefore we proceeded to reimburse him based on our Pledge of
Satisfaction.?