Automatic Auto Credit, LLC

He had the car towed up here. He sat here with me and tried to figure out his warranty. The owner said we would fix the car and I have not been able to reach him since that day. He hasn’t called us back. He just had the car towed here and it’s been sitting here since that
day. He sat for about hours with his girlfriend eating chicken at our facility. He will not contact us back

Please see attached

Complaint: [redacted]
I am rejecting this response because:
Nothing in this response is true.  I don’t have the car anymore.  When we were there, they told us there was nothing they could do.  I told her that I went ahead and surrendered for repossession because I told the finance lady on the phone and they said there was nothing they could do anything. She said we were trying to figure out a warranty solution on the car, but when I bought it, I was supposed to get a 30 day warranty.  I found the warranty didn’t cover the part.  She never offered to fix it, and just said there was nothing she could do.  I surrendered it the next day, and this is what I told the finance bank.  She said the mechanical shop on their lot is for someone else and I would need to take my car someone else for service.  I kept in contact with the finance bank the whole time, and they know the truth regarding this matter.
Sincerely,
[redacted]

This has been rectified.  We refunded her down payment.