Automotive Drive Line Service, Inc.

Initial Business Response /* (1000, 9, 2014/05/12) */
I wrote this customer a check for $

Initial Business Response /* (1000, 5, 2014/11/11) */
WE ARE SO SORRY FOR YOUR INCONVENIENCE. WE CHARGE 70 FOR SCANNING OF YOUR VEHICLE WHICH IS A PRICE THAT WE HAVE HAD FOR 10 YEARS EVEN THOUGH WE NEED TO UPDATE OUR SCANNER WITH NEW INFORMATION EVERY YEAR. WE DID CHARGE HIM ONE HOUR TO...

INSTALL HIS O2 SENSOR WHICH IS A NORMAL CHARGE TO REPLACE O2 SENSORS ON MOST VEHICLES. CONCERNING THE CUSTOMER'S VEHICLE STRUTS, THEY ARE ORIGINAL EQUIPMENT AND HE WANTED TO AN ESTIMATE ON FRONT STRUTS AND WE GAVE HIM ONE WITH QUICK STRUTS, LABOR AND ALIGNMENT. ADL HAS BEEN IN BUSINESS FOR OVER 17 YEARS IN CENTERVILLE AND HAS BEEN CONTINUING TO SATISFY CUSTOMER'S DAY AFTER DAY. ALSO, WE CHARGE ONLY 90 AN HOUR FOR LABOR COMPARED TO MANY OTHER AUTO REPAIR BUSINESS THAT ARE WELL OVER 100.00 AN HOUR.
SINCERLY,
[redacted]

Initial Business Response /* (1000, 5, 2014/11/11) */
WE ARE SO SORRY FOR YOUR INCONVENIENCE. WE CHARGE 70 FOR SCANNING OF YOUR VEHICLE WHICH IS A PRICE THAT WE HAVE HAD FOR 10 YEARS EVEN THOUGH WE NEED TO UPDATE OUR SCANNER WITH NEW INFORMATION EVERY YEAR. WE DID CHARGE HIM ONE HOUR TO INSTALL...

HIS O2 SENSOR WHICH IS A NORMAL CHARGE TO REPLACE O2 SENSORS ON MOST VEHICLES. CONCERNING THE CUSTOMER'S VEHICLE STRUTS, THEY ARE ORIGINAL EQUIPMENT AND HE WANTED TO AN ESTIMATE ON FRONT STRUTS AND WE GAVE HIM ONE WITH QUICK STRUTS, LABOR AND ALIGNMENT. ADL HAS BEEN IN BUSINESS FOR OVER 17 YEARS IN CENTERVILLE AND HAS BEEN CONTINUING TO SATISFY CUSTOMER'S DAY AFTER DAY. ALSO, WE CHARGE ONLY 90 AN HOUR FOR LABOR COMPARED TO MANY OTHER AUTO REPAIR BUSINESS THAT ARE WELL OVER 100.00 AN HOUR.
SINCERLY,
[redacted]

Final Consumer Response /* (2000, 6, 2015/11/05) */
I was contacted on 11/4/2015 by the owner of ADL and settled my complaint. Was supplied with a justifiable refund.
As far as I am concerned, the issue is addressed and is now closed.