Automotive Services

Mr*** is absolutely right He should have received the five dollar discount We had discounted our counter price to include discounts We neglected to inform the company who mails our reminder to not offer discounts since they were included in the counter price
class="Apple-tab-span" "white-space:pre">
I apologize for the inconvenience I will happily refund Mr*** the five dollars

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely, [redacted]

Review: I received a coupon in the mail for $5.00 off a full service oil change. On 12/20/2014 I went to get the oil change and when I went to pay and use my coupon, the cashier/ attendant told me that I could not use my coupon because they are not accepting them any more. I told the man that I had just received this coupon in the mail. It did not change anything. I had to pay full price. The coupon expires on 1/24/2015.Desired Settlement: I want my $5.00 credit

Business

Response:

Mr. [redacted] is absolutely right. He should have received the five dollar discount. We had discounted our counter price to include discounts. We neglected to inform the company who mails our reminder to not offer discounts since they were included in the counter price.