I would like to express my satisfaction on a recent used car purchase through Autos of Palm BeachThis was our very first used car purchase (we usually buy and/or lease our vehicles) so we were both a bit nervous and wary of the downsides of such a transaction
I had been on the lookout for a used Mercedes Benz SLK/SL for several months, and found just the right one (color, interiors, mileage, pricing) through themInitially, I simply browsed through the pictures found on Cars.com, and then, after a few more days, decided to pay them a visit to inspect the car and take it for a test drive
Fred was kind and friendly, and immediately put us at easeFrom the very first introduction, until signing the documents, he was never pushy, which is something that completely turns me off and just makes me want to take my money and business elsewhere
We fell in love with the car; it was exactly as shown in the pictures (they take great care in making sure esthetically the vehicles are in the best possible shape), and also had a good CarFax background to go with it
The buying process was also smooth and stress-freeWe decided on financing the vehicle, and the office manager put us in touch with a lender who was able to offer us a 2.9% interest rate on the purchase (thanks, Jeff!)They were also incredibly accommodating with a vanity plate transfer that needed to go onto the new vehicle, assisting us in the process, and explaining all options
I have had the car for weeks now, and it drives perfectly! One minor issue was reported, and it was swiftly fixed, which makes me appreciate the relationship we've built even more
We will soon need to purchase another vehicle, and both Fred and his team at Autos of Palm Beach will most likely have our business once again
To anyone considering doing business with Autos of Palm Beach I say: please do so without worries, they certainly get an A+ rating from us
Two weeks ago I posted a review of Autos of Palm Beach regarding the BMW Mthey had in inventory I would like to revise that posting with my comments below if possible
I had located a vehicle in inventory at Autos of Palm Beach, but it was unfortunately sold while I was working on getting financing lined up My salesman, ***, was very apologetic and offered to locate an alternative ASAP The dealer owner, ***, also reached out to me personally to understand what I was looking for I am located in Atlanta, and *** was kind enough to locate a vehicle near me and even call the dealer to negotiate the best price on my behalf While I did not get the first car I had picked out, Autos of Palm Beach made it right for me I found their staff to be very helpful, and I would recommend you ask for *** or *** if you have an opportunity to work with them on a purchase
My original review was made in haste, and without giving the dealer the opportunity to help make it right *** and *** did so, very much, and I appreciate their attention to the issue For those reading the review, I would ask you to disregard my original posting and accept my feedback as I presently describe them I would recommend Autos of Palm Beach to a friend or family
I found a 2008 BMW M6 listed for sale by Autos of Palm Beach less than two weeks ago. I worked with a salesperson (whose name I will respectfully omit) and agreed upon a price. I received a message from the salesperson this morning, advising me that someone else was coming in to look at the vehicle this afternoon. I immediately submitted a finance application through the dealer's website and communicated with the salesperson that I was proceeding. A few hours pass by, and the salesperson sends me an e-mail that the car was sold to someone else.
A complete betrayal of my expectation, as a customer, that the dealer was proceeding with me in good faith, and since I agreed to purchase the vehicle before this other customer, I should have been afforded the opportunity to see it through. The salesperson noted that this other customer left a deposit on the vehicle, yet at no point did he tell me that I needed to leave a deposit in order to keep the car available while I secured the financing arrangements. One would think this is an obvious requirement to point out.
Prospective buyers may take this experience for what it is worth. I cannot comment on the quality of vehicles, as mine was taken and sold to someone else. Notable that the dealer has offered me no apology, and certainly no alternatives. I must take my business elsewhere.
I would like to express my satisfaction on a recent used car purchase through Autos of Palm BeachThis was our very first used car purchase (we usually buy and/or lease our vehicles) so we were both a bit nervous and wary of the downsides of such a transaction
I had been on the lookout for a used Mercedes Benz SLK/SL for several months, and found just the right one (color, interiors, mileage, pricing) through themInitially, I simply browsed through the pictures found on Cars.com, and then, after a few more days, decided to pay them a visit to inspect the car and take it for a test drive
Fred was kind and friendly, and immediately put us at easeFrom the very first introduction, until signing the documents, he was never pushy, which is something that completely turns me off and just makes me want to take my money and business elsewhere
We fell in love with the car; it was exactly as shown in the pictures (they take great care in making sure esthetically the vehicles are in the best possible shape), and also had a good CarFax background to go with it
The buying process was also smooth and stress-freeWe decided on financing the vehicle, and the office manager put us in touch with a lender who was able to offer us a 2.9% interest rate on the purchase (thanks, Jeff!)They were also incredibly accommodating with a vanity plate transfer that needed to go onto the new vehicle, assisting us in the process, and explaining all options
I have had the car for weeks now, and it drives perfectly! One minor issue was reported, and it was swiftly fixed, which makes me appreciate the relationship we've built even more
We will soon need to purchase another vehicle, and both Fred and his team at Autos of Palm Beach will most likely have our business once again
To anyone considering doing business with Autos of Palm Beach I say: please do so without worries, they certainly get an A+ rating from us
Two weeks ago I posted a review of Autos of Palm Beach regarding the BMW Mthey had in inventory I would like to revise that posting with my comments below if possible
I had located a vehicle in inventory at Autos of Palm Beach, but it was unfortunately sold while I was working on getting financing lined up My salesman, ***, was very apologetic and offered to locate an alternative ASAP The dealer owner, ***, also reached out to me personally to understand what I was looking for I am located in Atlanta, and *** was kind enough to locate a vehicle near me and even call the dealer to negotiate the best price on my behalf While I did not get the first car I had picked out, Autos of Palm Beach made it right for me I found their staff to be very helpful, and I would recommend you ask for *** or *** if you have an opportunity to work with them on a purchase
My original review was made in haste, and without giving the dealer the opportunity to help make it right *** and *** did so, very much, and I appreciate their attention to the issue For those reading the review, I would ask you to disregard my original posting and accept my feedback as I presently describe them I would recommend Autos of Palm Beach to a friend or family
I found a 2008 BMW M6 listed for sale by Autos of Palm Beach less than two weeks ago. I worked with a salesperson (whose name I will respectfully omit) and agreed upon a price. I received a message from the salesperson this morning, advising me that someone else was coming in to look at the vehicle this afternoon. I immediately submitted a finance application through the dealer's website and communicated with the salesperson that I was proceeding. A few hours pass by, and the salesperson sends me an e-mail that the car was sold to someone else.
A complete betrayal of my expectation, as a customer, that the dealer was proceeding with me in good faith, and since I agreed to purchase the vehicle before this other customer, I should have been afforded the opportunity to see it through. The salesperson noted that this other customer left a deposit on the vehicle, yet at no point did he tell me that I needed to leave a deposit in order to keep the car available while I secured the financing arrangements. One would think this is an obvious requirement to point out.
Prospective buyers may take this experience for what it is worth. I cannot comment on the quality of vehicles, as mine was taken and sold to someone else. Notable that the dealer has offered me no apology, and certainly no alternatives. I must take my business elsewhere.