A few days before I filed the complaint a check was sent to my banking institution [redacted] made good on his word and paid off the entire balance as promised!
Initial Business Response /* (1000, 5, 2014/06/13) */
To whom it may concernPrior to receiving this complaint in the mail, I had already made contact with Mr*** and resolved this issueI reaffirmed our resolution with Mr*** during a phone call on 6/at 5:PM
Thanks again for taking my call last week. As discussed, we had completed the repair on the vehicle in questions and thought that when it was returned, the customer was satisfied with the results. Attached, please find the receipt from the service shop that addressed the issue. Please note the that...
date that the work was done, predates the complaint.Iwould appreciate it if you could make the proper adjustment to our account so we can maintain our A+ rating with the Revdex.com.Mahalo, Ryan
A few days before I filed the complaint a check was sent to my banking institution. [redacted] made good on his word and paid off the entire balance as promised!
Thank you for this opportunity to respond to complaint #[redacted]. The issue at hand is simply a clerical error that when corrected, did not result in a positive outcome for the complainant. Even after the price correction was made, we did our best to find...
a middle ground to sell Mrs. [redacted] the vehicle in question. Please also note that the complaint seems to be driven by Mr. [redacted] while our interaction was primarily with his wife. We have worked diligently to maintain our outstanding record with the Revdex.com and hope you consider our standing with your organization while evaluating this matter. I have attached a copy of the letter that we sent directly to the complainant via e-mail. If you have any additional questions or concerns, please feel free to contact me. I can be reached during normal business hours at [redacted]
A few days before I filed the complaint a check was sent to my banking institution [redacted] made good on his word and paid off the entire balance as promised!
Initial Business Response /* (1000, 5, 2014/06/13) */
To whom it may concernPrior to receiving this complaint in the mail, I had already made contact with Mr*** and resolved this issueI reaffirmed our resolution with Mr*** during a phone call on 6/at 5:PM
Thanks again for taking my call last week. As discussed, we had completed the repair on the vehicle in questions and thought that when it was returned, the customer was satisfied with the results. Attached, please find the receipt from the service shop that addressed the issue. Please note the that...
date that the work was done, predates the complaint.Iwould appreciate it if you could make the proper adjustment to our account so we can maintain our A+ rating with the Revdex.com.Mahalo, Ryan
A few days before I filed the complaint a check was sent to my banking institution. [redacted] made good on his word and paid off the entire balance as promised!
Aloha Revdex.com:
Thank you for this opportunity to respond to complaint #[redacted]. The issue at hand is simply a clerical error that when corrected, did not result in a positive outcome for the complainant. Even after the price correction was made, we did our best to find...
a middle ground to sell Mrs. [redacted] the vehicle in question. Please also note that the complaint seems to be driven by Mr. [redacted] while our interaction was primarily with his wife. We have worked diligently to maintain our outstanding record with the Revdex.com and hope you consider our standing with your organization while evaluating this matter. I have attached a copy of the letter that we sent directly to the complainant via e-mail. If you have any additional questions or concerns, please feel free to contact me. I can be reached during normal business hours at [redacted]
Mahalo,
Rima B[redacted]
Member/Manager
Autosource, LLC.