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Autumn and Associates, Inc

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Autumn and Associates, Inc Reviews (1)

Initial Business Response /* (1000, 5, 2015/04/25) */
To Whom this may Concern:
Yes we contracted to build Ms [redacted] home. The amount we contracted for was $282,275 which included her allowances.
In this process Ms [redacted] was on the job almost everyday and a part of the process. Start to the...

finish. We up graded her windows at her request and updated her doors to a beautiful knotty pine so it would look more like a county style home. We have built over a hundred homes in the [redacted] and [redacted] County area. We never have had a complaint up to now. I'm not sure why she is saying what she is saying because her home turned out beautifully. If you would do a drive by you would never think this is a $300,000 dollar home more like a half a million dollar home. This home was inspected by Douglas County and Douglas County has one of the strongest requirements for home builders. We pasted all inspections on this home and received the CO for her to close on the home. As for her decks on the back of the home, her fist deck is over 18' off the ground. It does not need or require to have weather treated wood on the joists and we put wrapped Trex decking on all the decks and iron. We did not contract to build stairs off the deck but we did them for her so her dogs had a way down. This we did for free. We also did extra shelving in the family room and on her island at no cost. All her decking past inspections so I'm not sure what she is talking about. The front deck also past inspection and I do not know what she is thinking when she says it doesn't past code because it did and we never planed on replacing the front deck.
We did give her the plumbers number so she could call him on her tub. He was the sub and he should stand behind his products that he puts in the home. We do not know if she tried to contract him or not. But we did tell her that we would come back and try to get a part for the tub if he had not taken care of it. The same as for the electrical which is a few turned around receptacle's. Before we left the house we asked her to put tape on the ones that where turned and she did not. So we never did them. She has not connected us for 8 months. When she did e-mail us I did say we would return but I could not give her an exact date because I'm finishing a home that the move in date is with-in 20 days. I'm sure when her house was being built she would not have wanted us to just stop everything and leave to do something else. We do not do business that way. One of the reasons we where not back was because she added a lot of other items on the list that she wanted for nothing. We billed her for putting in her appliances. That was not our job. I guess she thought that would be free also. We were not paid and we explained to her some of the things she wanted would be time and materials if she wanted them done. Then she did not respond to us. She also had my son attach her blinds and seed her back yard for nothing. She also did not pay for her granite in her baths rooms and for the island The fabricator redid here island at their expense and she did not ever pay them. We know this because they called us about the problem. We are very unhappy with this complaint because we know how we have bent over back wards to give her a beautiful home and we did give her many things which we did not get paid for.
We can say after what she has stated that we will not go back to her home and she can hirer who never she feels she can trust at her expense.
Autumn & Associates has always taken pride in what we build.
The final point is that it past all the inspections and she did get her CO to move in and she did move in.
Thanks for giving us a chance to reply.
Sincerely
[redacted]

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Address: PO Box 430, Parker, Colorado, United States, 80134-0430

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