Autumn Oaks Apartments

Ms***, I completely understand your frustrationHowever the same day you came in I sent the email stating that you had not received your refund to my accounting department as I do not have control of cutting the checks and the check was mailed out on 5/10/in the amount of $I
called you that day letting you know that it had been mailed outI am truly sorry for the delay

Ms. [redacted], I want to apologize for the misunderstanding and communication that we started off with. However our specials change weekly. Our special at the time you applied was $500 divided over 2 months with a 12 month lease in which I believe you may have mistaken it with a $500 referral. I...

can not speak for other residents and what they have received, however our specials/promotions do change every week. As for the roaches we went into your apartment September 18,2015 and you walked with the exterminator through and directed him where to spray. If you are having any more of an issue I recommend you come into the office and put it in writing. Once again I would like to apologize for your experience, as the our management team here at Autumn Oaks Apartments, we strive to make our residents happy. [redacted]AUTUMN OAKSCommunity Director