Autumn Woods Memorial Gardens, Inc.

We have responded to the family informing them that we will honor the request of the family who is paying the perpetual careHowever, we explained to the person who registered the complaint that we have no way of developing a better "check and balance" system because many times families order
headstones through an outside source who just deliver to the groundsIt is the families responsibility to inform us if there is to be any exceptionsShe understoodThanks

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]