Avalon At Northbrook

Initial Business Response / [redacted] (1000, 8, 2015/06/01) */ Contact Name and Title: Vince [redacted] Manager Contact Phone: (XXX) XXX-XXXX Contact Email: [redacted] @elementmgt.com We did have our maintenance staff go this resident's apartment to spray for ants within hours of them notifying us of the problem...this was mainly to serve as a temporary fix until our pest control company could come outWe have a contract with Terminix for them to come out the last Friday of every month...that why she was initially told we could not get the pest control company out right awayWe did however make the call to Terminix and they were able to come out on May 18th to treat the resident's apartment for ants, per their requestWe would be happy to have Terminix go to their apartment again if they are still having issues if the resident requests it OFFER:

Initial Business Response /* (1000, 8, 2015/06/01) */
Contact Name and Title: Vince [redacted] Manager
Contact Phone: (XXX) XXX-XXXX
Contact Email: [redacted]@elementmgt.com
We did have our maintenance staff go this resident's apartment to spray for ants within 24 hours of them...

notifying us of the problem...this was mainly to serve as a temporary fix until our pest control company could come out. We have a contract with Terminix for them to come out the last Friday of every month...that why she was initially told we could not get the pest control company out right away. We did however make the call to Terminix and they were able to come out on May 18th to treat the resident's apartment for ants, per their request. We would be happy to have Terminix go to their apartment again if they are still having issues if the resident requests it.
OFFER: