Avalon Communities Reviews (1)
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Avalon Communities Rating
Address: 261 N Van Ness Ave, Fresno, California, United States, 93701-1629
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December 19, 2014
Dear. [redacted]:The resident In this case was a guest of [redacted] Corporate Housing, not Avalon Bay Communities, He had been issued a parking decal and was advised of the parking policies for the building via the housing provider. Parking in the building is only...
permitted for residents and a valid decal must be displayed in the vehicle. The resident admitted that he did not have a decal displayed and did not make any attempts to get a replacement for the one he forgot at work. The building does provide a 24-hour concierge service and while the concierge does check all amenity areas a number of times throughout his or her shift, the desk was never unattended for more than 5 minutes.An offer was extended to the resident that as a one-time customer service gesture we could issue a credit to his account or a gift card, however he did not agree to this offer and did not return to provide a copy of his towing receipt.
Sandra R[redacted]General Manager