My oven wasn't heating and I saw no visible signs of the heating coil being the issue (neither the bake or broil would heat). Called On Sunday afternoon and was set up for repair man to arrive Monday morning between 9am and 12n. They took credit card infomation for service call. He arrived opened the oven sdoor, glanced in and said its the heating element. We had to tell him we wanted the computer board checked. Once he opened it up to that he found it was burnt. He then tried to charge us the cost of part, labor fee, and service call fee (which the service call fee had already been taken out on the card when he arrived). Was an easy fix that if he had really diagnosed the problem he would have found without us telling him what he should have known. Will NEVER use or recommend this business. They are a SCAM!!!
My oven wasn't heating and I saw no visible signs of the heating coil being the issue (neither the bake or broil would heat). Called On Sunday afternoon and was set up for repair man to arrive Monday morning between 9am and 12n. They took credit card infomation for service call. He arrived opened the oven sdoor, glanced in and said its the heating element. We had to tell him we wanted the computer board checked. Once he opened it up to that he found it was burnt. He then tried to charge us the cost of part, labor fee, and service call fee (which the service call fee had already been taken out on the card when he arrived). Was an easy fix that if he had really diagnosed the problem he would have found without us telling him what he should have known. Will NEVER use or recommend this business. They are a SCAM!!!