This is Mark, I am the owner of Bend's Party BusThe party, date and time in question was in fact a booking for the passenger party bus and the amount paid reflected the thatWe have every booking in our books and in great detail, there are driver notes as wellNelson is one of our best drivers and made notes that he had told passengers to please sit while the bus was in motionSome times people drinking can get carried away and drink to muchAs a driver for my company he has the right to stop the bus at any time and have passengers get out if he or she feels there being in safe and in harms way He also noted that customers wanted him to get to there destination as soon as possible all tho they still had minutes left on there first hourHe made up thetime later that night on their return pick upas a driver myself I understand how people drinking can get when they drink to much and sometimes can do unsafe acts on the busAll my drivers know how and what to say an do to anyone that is intoxicatedSafety is always are top priority even if we have to stop the busour policy's are on line and can be read by anyone that chooses to do soMark H [redacted]
Complaint: ***
I am rejecting this response because:We were sitting while it was in motionWe had to brace ourselves on the bench seats to not fly off, like our guest didWe did not have more then one drink on the bus, because the driver swiftly took corners and spilled it on the bride to beI asked for the passenger when I spoke to mark on the phone, after emailing paulina for a quoteI have that email if needed Our problems that night include:Wrong busWrong driverLate pickup both timesDropped off at the wrong locationnot getting our full time Drinks spilled on guestsGuests being flown from their seat You can ask the driver, we were not intoxicated, we were not out of controlWe were very upset by the party bus and the driverIt ruined our night!I hope the business can do the right thing here.
Sincerely,
*** ***
This is Mark, I am the owner of Bend's Party Bus. The party, date and time in question was in fact a booking for the 16 passenger party bus and the amount paid reflected the that. We have every booking in our books and in great detail, there are driver notes as well. Nelson is one of our best...
drivers and made notes that he had told passengers to please sit while the bus was in motion. Some times people drinking can get carried away and drink to much. As a driver for my company he has the right to stop the bus at any time and have passengers get out if he or she feels there being in safe and in harms way. He also noted that customers wanted him to get to there destination as soon as possible all tho they still had 15 minutes left on there first hour. He made up thetime later that night on their return pick up. as a driver myself I understand how people drinking can get when they drink to much and sometimes can do unsafe acts on the bus. All my drivers know how and what to say an do to anyone that is intoxicated. Safety is always are top priority even if we have to stop the bus. our policy's are on line and can be read by anyone that chooses to do so. Mark H[redacted]
This is Mark, I am the owner of Bend's Party BusThe party, date and time in question was in fact a booking for the passenger party bus and the amount paid reflected the thatWe have every booking in our books and in great detail, there are driver notes as wellNelson is one of our best drivers and made notes that he had told passengers to please sit while the bus was in motionSome times people drinking can get carried away and drink to muchAs a driver for my company he has the right to stop the bus at any time and have passengers get out if he or she feels there being in safe and in harms way He also noted that customers wanted him to get to there destination as soon as possible all tho they still had minutes left on there first hourHe made up thetime later that night on their return pick upas a driver myself I understand how people drinking can get when they drink to much and sometimes can do unsafe acts on the busAll my drivers know how and what to say an do to anyone that is intoxicatedSafety is always are top priority even if we have to stop the busour policy's are on line and can be read by anyone that chooses to do soMark H [redacted]
Complaint: ***
I am rejecting this response because:We were sitting while it was in motionWe had to brace ourselves on the bench seats to not fly off, like our guest didWe did not have more then one drink on the bus, because the driver swiftly took corners and spilled it on the bride to beI asked for the passenger when I spoke to mark on the phone, after emailing paulina for a quoteI have that email if needed Our problems that night include:Wrong busWrong driverLate pickup both timesDropped off at the wrong locationnot getting our full time Drinks spilled on guestsGuests being flown from their seat You can ask the driver, we were not intoxicated, we were not out of controlWe were very upset by the party bus and the driverIt ruined our night!I hope the business can do the right thing here.
Sincerely,
*** ***
This is Mark, I am the owner of Bend's Party Bus. The party, date and time in question was in fact a booking for the 16 passenger party bus and the amount paid reflected the that. We have every booking in our books and in great detail, there are driver notes as well. Nelson is one of our best...
drivers and made notes that he had told passengers to please sit while the bus was in motion. Some times people drinking can get carried away and drink to much. As a driver for my company he has the right to stop the bus at any time and have passengers get out if he or she feels there being in safe and in harms way. He also noted that customers wanted him to get to there destination as soon as possible all tho they still had 15 minutes left on there first hour. He made up thetime later that night on their return pick up. as a driver myself I understand how people drinking can get when they drink to much and sometimes can do unsafe acts on the bus. All my drivers know how and what to say an do to anyone that is intoxicated. Safety is always are top priority even if we have to stop the bus. our policy's are on line and can be read by anyone that chooses to do so. Mark H[redacted]