Avco Construction & Foundation Company

I believe our record shows that we have very few complaints as we earnestly try to please all of our customersMy records indicate that I responded to an appointment that was made for Friday, Dec12, at 3:pmI was there and left a business card with my Cell # and note to rescheduleI remember this clearly as it was my BirthdayIn checking our phone records we have no record of anyone calling concerning the Green Apple address on January 11thI cannot remember every detail of every job we have done and that is why it is important to have the plans and recordsIn my initial visit I asked the homeowner to provide any records he had so that I could evaluate his foundationI brought the records I have on Dec12, and was ready to begin the evaluationI can understand customer frustration and the tendency to embellish, but I have not changed my intent to address this matter.Now that I have the information needed I am happy to work to bring this matter to an amicable solution.Cordially, [redacted] AVCO ?

I believe our record shows that we have very few complaints as we earnestly try to please all of our customers. My records indicate that I responded to an appointment that was made for Friday, Dec. 12, 2014 at 3:30 pm. I was there and left a business card with my Cell # and note to...

reschedule. I remember this clearly as it was my Birthday. In checking our phone records we have no record of anyone calling concerning the Green Apple address on January 11th. I cannot remember every detail of every job we have done and that is why it is important to have the plans and records. In my initial visit I asked the homeowner to provide any records he had so that I could evaluate his foundation. I brought the records I have on Dec. 12, 2014 and was ready to begin the evaluation. I can understand customer frustration and the tendency to embellish, but I have not changed my intent to address this matter.Now that I have the information needed I am happy to work to bring this matter to an amicable solution.Cordially,[redacted]AVCO ?