Avella Family Practice

Office has very limited hours so its difficult to reach the doctor. M,T 8:30-5, W 8:30-3, Th closed, F 8:30-noon. They also shut the phone off for 1 hour for lunch. Messages often aren't returned promptly. The slips we received for diagnostic tests that were ordered did not have diagnostic codes and clear descriptions of the tests so Washington Hospital could not schedule them without clarification from the doctor. No abililty to e mail the office or doctor to receive clarification. Since they are affliated with Washington Hospital, you would assume there is a mechanism for the Outpatient lab to get this clarification directly but they were stymied by the limited access to the doctor as well.