Avenue Direct

Revdex.com:
At this time, my complaint, ID [redacted] regarding Avenue Direct has been resolved. The company never contacted me, but the third party company did repair the refrigerator
"">(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,
[redacted]

Review: My refrigerator broke overnight on 4/**/14, I called BESTBUY on 5/*/14 at 8am informed them of the issue and someone came on 5/*/14 at 3:30pm. The repair to the unit was not done, and I was never notified by the company when the repairs would be expected. Called BESTBUY on 5/*/14 and was told that the parts were not ordered and they have no estimated date of the parts coming on our when the repairs will be made. I informed them, that I have a small child at home that I am not able to provide with basic needs of food. I am spending money daily to purchase food to feed my family as a result of not having a refrigerator.Desired Settlement: would like to get a NEW refrigerator since I paid the extended warranty in the event that I had any issues with the refrigerator, and continued with the warranty after the original expired. I feel that I paid for a service that I am not getting and as a result I am spending more money daily because I am without the most basic item of a KITCHEN.

Consumer

Response:

At this time, my complaint, ID [redacted] regarding Avenue Direct has been resolved. The company never contacted me, but the third party company did repair the refrigerator.

(By clicking "OK", your complaint will be closed as Resolved.)

Sincerely,