Initial Business Response /* (1000, 6, 2015/10/09) */
We have made a full refund to the customerThere must have been a miscommunication on this jobWe pride ourselves on customer service and satisfaction
Initial Consumer Rebuttal /* (3000, 8, 2015/10/20) */
(The consumer indicated he/she
DID NOT accept the response from the business.)
I received a full refund from this companyHowever, I do like the idea that they claimed to have completed the job and returned money back for a job well doneI roof was repaired after I hired another contractor to do the workI later discovered that them repaired my neighbors roof and they still have broken titlesI cannot say anything nice about this company and I believe that potential customers should know about their unreliable practices
Final Business Response /* (4000, 10, 2015/10/23) */
Like we stated before our company returned the amount paid on the job because you were unsatisfied not because the work wasn't completedAgain we are sorry that we couldn't reach an agreement or understanding on your issue
Initial Business Response /* (1000, 6, 2015/10/09) */
We have made a full refund to the customerThere must have been a miscommunication on this jobWe pride ourselves on customer service and satisfaction
Initial Consumer Rebuttal /* (3000, 8, 2015/10/20) */
(The consumer indicated he/she
DID NOT accept the response from the business.)
I received a full refund from this companyHowever, I do like the idea that they claimed to have completed the job and returned money back for a job well doneI roof was repaired after I hired another contractor to do the workI later discovered that them repaired my neighbors roof and they still have broken titlesI cannot say anything nice about this company and I believe that potential customers should know about their unreliable practices
Final Business Response /* (4000, 10, 2015/10/23) */
Like we stated before our company returned the amount paid on the job because you were unsatisfied not because the work wasn't completedAgain we are sorry that we couldn't reach an agreement or understanding on your issue