Avington Park at Fossil Creek

Complaint: [redacted] I am rejecting this response because: I still believe replacing the bathtubs was unnecessary and we are being made to cover the cost of the renovations Regards, [redacted] ***

Complaint: [redacted]
I am rejecting this response because:
I still believe replacing the bathtubs was unnecessary and we are being made to cover the cost of the renovations.
Regards,
[redacted]

March 9th, 2018Revdex.com1805 Rutherford Lane Ste 100Austin, TX 78754In Regards to Complaint ID [redacted]To Whom It May Concern:I am in receipt of the complaint dated February 28th, received in my office on Thursday, March 8th. In response to this complaint, I direct you to the following...

paragraphs in the Texas Apartment Association lease contract:• Paragraph 38-Damages and Reimbursement: You must thoroughly clean the apartment. If you don't clean adequately, you'll be liable for reasonable cleaning charges.• Paragraph 40- Security Deposit Deductions and Other Charges: You'll be liable for the following charges, including repairs or damages, replacement cost of our property that was in or attached to the apartment.Any charges passed on to any of our residents are thoroughly documented with photograph evidence which we would be happy to provide to the customer. We are also able to provide invoices from our vendors to coincide with the charges assessed on Mr. [redacted] account.These charges have been reviewed, and none will be waived at this time.Thank you, Senior Community ManagerAvington Park Apartments