Avistar at the Crest

Revdex.com ID: [redacted] Dear [redacted] First we want to thank you for bringing your concerns about your baseboards issues to our attention On May 3rd approx 11:am maintenance tech attempted to go into your apartment home and found your dog loose inside your apartment homeOur maintenance staff refuse to go into anyone's apartment for fear of a dog biteour office staff member made a phone call and left you a message to let you know that our maintenance encountered your dog being loose and would not be able to enter for your inspection and do any repairsMay 17th our maintenance tech attempted a 2nd & 3rd time to gain access but found your dog loose inside againOur office staff member called and spoke with you on May 17th to make arrangements with you to be home so that our maintenance tech can stop by on May 19th to do repairsOn May 19th our maintenance supervisor removed old baseboards and replaced with new and painted your baseboard in your bedroomHope all is to your satisfaction!Please feel free to contact myself [redacted] Bellefeville Community Manager at [redacted] Kind Regards, [redacted] Community Manager

Revdex.com ID: [redacted] Dear [redacted] First we want to thank you for bringing your concerns about your baseboards issues to our attentionOn May 3rd approx 11:am maintenance tech attempted to go into your apartment home and found your dog loose inside your apartment homeOur maintenance staff refuse to go into anyone's apartment for fear of a dog biteour office staff member made a phone call and left you a message to let you know that our maintenance encountered your dog being loose and would not be able to enter for your inspection and do any repairsMay 17th our maintenance tech attempted a 2nd & 3rd time to gain access but found your dog loose inside againOur office staff member called and spoke with you on May 17th to make arrangements with you to be home so that our maintenance tech can stop by on May 19th to do repairsOn May 19th our maintenance supervisor removed old baseboards and replaced with new and painted your baseboard in your bedroomHope all is to your satisfaction!Please feel free to contact myself [redacted] Bellefeville Community Manager at [redacted] Kind Regards, [redacted] Community Manager

Revdex.com ID: ***
? Dear *** ***? ? First we want to thank you for bringing your concerns about your baseboards issues to our attention.? On May 3rd approx 11:am maintenance tech attempted to go into your apartment home and found your dog loose inside your apartment
homeOur maintenance staff refuse to go into anyone's apartment for fear of a dog biteour office staff member made a phone call and left you a message to let you know that our maintenance encountered your dog being loose and would not be able to enter for your inspection and do any repairsMay 17th our maintenance tech attempted a 2nd & 3rd time to gain access but found your dog loose inside againOur office staff member called and spoke with you on May 17th to make arrangements with you to be home so that our maintenance tech can stop by on May 19th to do repairsOn May 19th our maintenance supervisor removed old baseboards and replaced with new and painted your baseboard in your bedroomHope all is to your satisfaction!Please feel free to contact myself *** Bellefeville Community Manager at ***Kind Regards,? *** ***? Community Manager? ?

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
I apologize for the times that my dog was out? I would put her up each time but she would get out? I would use something heavier each time but she still managed to get out? I started using to couch to block her in and that worked? But each time I would call after that I would get told by the office that they didn't know when maintenance would come? It became a very frustrating experience and I felt hopeless? Thank you Avistar for fixing the baseboards? Thank you Revdex.com for your help
Regards,
*** ***

Revdex.com ID: [redacted]
 
Dear [redacted] 
 
First we want to thank you for bringing your concerns about your baseboards issues to our attention. 
On May 3rd approx 11:00 am maintenance tech attempted to go into your apartment home and found your dog...

loose inside your apartment home. Our maintenance staff refuse to go into anyone's apartment for fear of a dog bite. our office staff member made a phone call and left you a message to let you know that our maintenance encountered your dog being loose and would not be able to enter for your inspection and do any repairs. May 17th our maintenance tech attempted a 2nd & 3rd time to gain access but found your dog loose inside again. Our office staff member called and spoke with you on May 17th to make arrangements with you to be home so that our maintenance tech can stop by on May 19th to do repairs. On May 19th our maintenance supervisor removed old baseboards and replaced with new and painted your baseboard in your bedroom. Hope all is to your satisfaction!Please feel free to contact myself [redacted] Bellefeville Community Manager at [redacted]
Kind Regards, 
[redacted] 
Community Manager

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
I apologize for the times that my dog was out.  I would put her up each time but she would get out.  I would use something heavier each time but she still managed to get out.  I started using to couch to block her in and that worked.  But each time I would call after that I would get told by the office that they didn't know when maintenance would come.  It became a very frustrating experience and I felt hopeless.  Thank you Avistar for fixing the baseboards.  Thank you Revdex.com for your help.
Regards,
[redacted]

Revdex.com ID: [redacted]
 Dear [redacted]  First we want to thank you for bringing your concerns about your baseboards issues to our attention. On May 3rd approx 11:00 am maintenance tech attempted to go into your apartment home and found your dog loose inside your apartment...

home. Our maintenance staff refuse to go into anyone's apartment for fear of a dog bite. our office staff member made a phone call and left you a message to let you know that our maintenance encountered your dog being loose and would not be able to enter for your inspection and do any repairs. May 17th our maintenance tech attempted a 2nd & 3rd time to gain access but found your dog loose inside again. Our office staff member called and spoke with you on May 17th to make arrangements with you to be home so that our maintenance tech can stop by on May 19th to do repairs. On May 19th our maintenance supervisor removed old baseboards and replaced with new and painted your baseboard in your bedroom. Hope all is to your satisfaction!Please feel free to contact myself [redacted] Bellefeville Community Manager at [redacted]Kind Regards, [redacted] Community Manager