Thank you for notifying us of the complaint submitted by *** *** on 6/23/2015. It is unfortunate that Mr*** is unhappy and we are willing to discuss his complaint with him. Mr*** stated that he is protesting the wording of the offers we sent him. Our promotion offered Mr*** two opportunities to win. The text from both offers is printed below and is very clear
OFFER #1:
$25,Money Carlo Game
Lift tabs on cardIf you have a matching pair, you win!*
After calling and entering your confirmation code, proceed to dealership during event times to claim your prizePlease bring your game card and this flyer with you
(*) NO PURCHASE OR DONATION NECESSARY TO ENTER OR WINPURCHASE OR DONATION DOES NOT INCREASE CHANCES OF WINNINGVoid where prohibitedMatching a winning combination qualifies you to play the $25,Instant Win Scratch Off Ticket contest$25,Instant Win Scratch Off Ticket requires removing (6) of (30) scratch off surfaces to reveal winning symbols to claim cash prizeOdds 1:593,See rules on card for detailsIf after you scratch off the $25,instant win scratch off ticket and you are not a $25,winner, you will receive a U.S$Bill as a consolation prize
OFFER #2:
WIN $25,CASH*
OR $5,CASH**
OR $2,CASH**
OR $CASH**
(**) NO PURCHASE OR DONATION NECESSARY TO ENTER OR WINPURCHASE OR DONATION DOES NOT INCREASE CHANCES OF WINNINGSee dealer for details. Bring invitation to event location to compare your confirmation code to prize board to determine if you have won $5,cash, $2,or $cash. Winner/addressee must be years or older, and must bring flyer to event location during the sale dates listed abovea) All taxes are the responsibility of the prize winnerb) Odds of winning $5,Cash (valued at $5,000) are 1:42,Odds of winning $2,Cash (valued at $2,500) are 1:42,Odds of winning $Cash (valued at $100) are 1:142,The designated winner must show valid state I.Dand must be verified as the designated winner on file with the insurance companyc) This promotion is void where prohibited by lawd) Dealer not responsible for lost, late or misdirected prize piecee) This contest is sponsored by the dealership listed on advertisementf) Eligibility limited to U.SresidentsEmployees and relatives of dealership are ineligible to participate in this promotionSee dealer for complete contest rulesAny unclaimed prize will not be awardedNot responsible for typographical errorsIn Mr*** complaint he mentioned a $2,prize. In order to win the $2,prize Mr*** would have had to have been the recipient of the winning confirmation code. The winning confirmation code for the $2,prize was #and was posted prominently in our showroom during the event
Please let us know if there is any additional information that we can provide to help resolve this complaint
Tim R***
Chief Operating Officer
317-*** Cell
317-*** Direct
317-*** Fax
Thank you for allowing me an opportunity to clarify.My complaint is against Champion Chevrolet of AvonTheir street address isS County Rd E, Avon, IN 46123.Sorry for the mistake, I submitted my complaint via my phone and the buttons are small.I've also attached images of my
winning game piece
Thank you for notifying us of the complaint submitted by [redacted] on 6/23/2015. It is unfortunate that Mr. [redacted] is unhappy and we are willing to discuss his complaint with him. Mr. [redacted] stated that he is protesting the...
wording of the offers we sent him. Our promotion offered Mr. [redacted] two opportunities to win. The text from both offers is printed below and is very clear. OFFER #1: $25,000 Money Carlo Game Lift tabs on card. If you have a matching pair, you win!* After calling and entering your confirmation code, proceed to dealership during event times to claim your prize. Please bring your game card and this flyer with you.
(*) NO PURCHASE OR DONATION NECESSARY TO ENTER OR WIN. PURCHASE OR DONATION DOES NOT INCREASE CHANCES OF WINNING. Void where prohibited. Matching a winning combination qualifies you to play the $25,000 Instant Win Scratch Off Ticket contest. $25,000
Instant Win Scratch Off Ticket requires removing (6) of (30) scratch off surfaces to reveal winning symbols to claim cash prize. Odds 1:593,775. See rules on card for details. If after you scratch off the $25,000 instant win scratch off ticket and you are not a $25,000 winner, you will receive a U.S. $2 Bill as a consolation prize.
OFFER #2:
WIN $25,000 CASH*
OR $5,000 CASH**
OR $2,500 CASH**
OR $100 CASH**
(**) NO PURCHASE OR DONATION NECESSARY TO ENTER OR WIN. PURCHASE OR DONATION DOES NOT INCREASE CHANCES OF WINNING. See dealer for details. Bring invitation to event location to compare your confirmation code to prize board to determine if you have won $5,000 cash, $2,500 or $100 cash. Winner/addressee must be 18 years or older, and must bring flyer to event location during the sale dates listed above. a) All taxes are the responsibility of the prize winner. b) Odds of winning $5,000 Cash (valued at $5,000) are 1:42,000. Odds of winning $2,500 Cash (valued at $2,500) are 1:42,000. Odds of winning $100 Cash (valued at $100) are 1:142,000. The designated winner must show valid state I.D. and must be verified as the designated winner on file with the insurance company. c) This promotion is void where prohibited by law. d) Dealer not responsible for lost, late or misdirected prize piece. e) This contest is sponsored by the dealership listed on advertisement. f) Eligibility limited to U.S. residents. Employees and relatives of dealership are ineligible to participate in this promotion. See dealer for complete contest rules. Any unclaimed prize will not be awarded. Not responsible for typographical errors.
In Mr. [redacted]’s complaint he mentioned a $2,500 prize. In order to win the $2,500 prize Mr. [redacted] would have had to have been the recipient of the winning confirmation code. The winning confirmation code for the $2,500 prize was #29454425 and was posted prominently in our showroom during the event. Mr. [redacted]’s confirmation code was #[redacted].
Please let us know if there is any additional information that we can provide to help resolve this complaint.
Kind regards,
Tim [redacted]
Chief Operating Officer
317-339-[redacted] Cell
317-874-1935 Direct
317-874-1979 Fax
Thank you for notifying us of the complaint submitted by *** *** on 6/23/2015. It is unfortunate that Mr*** is unhappy and we are willing to discuss his complaint with him. Mr*** stated that he is protesting the wording of the offers we sent him. Our promotion offered Mr*** two opportunities to win. The text from both offers is printed below and is very clear
OFFER #1:
$25,Money Carlo Game
Lift tabs on cardIf you have a matching pair, you win!*
After calling and entering your confirmation code, proceed to dealership during event times to claim your prizePlease bring your game card and this flyer with you
(*) NO PURCHASE OR DONATION NECESSARY TO ENTER OR WINPURCHASE OR DONATION DOES NOT INCREASE CHANCES OF WINNINGVoid where prohibitedMatching a winning combination qualifies you to play the $25,Instant Win Scratch Off Ticket contest$25,Instant Win Scratch Off Ticket requires removing (6) of (30) scratch off surfaces to reveal winning symbols to claim cash prizeOdds 1:593,See rules on card for detailsIf after you scratch off the $25,instant win scratch off ticket and you are not a $25,winner, you will receive a U.S$Bill as a consolation prize
OFFER #2:
WIN $25,CASH*
OR $5,CASH**
OR $2,CASH**
OR $CASH**
(**) NO PURCHASE OR DONATION NECESSARY TO ENTER OR WINPURCHASE OR DONATION DOES NOT INCREASE CHANCES OF WINNINGSee dealer for details. Bring invitation to event location to compare your confirmation code to prize board to determine if you have won $5,cash, $2,or $cash. Winner/addressee must be years or older, and must bring flyer to event location during the sale dates listed abovea) All taxes are the responsibility of the prize winnerb) Odds of winning $5,Cash (valued at $5,000) are 1:42,Odds of winning $2,Cash (valued at $2,500) are 1:42,Odds of winning $Cash (valued at $100) are 1:142,The designated winner must show valid state I.Dand must be verified as the designated winner on file with the insurance companyc) This promotion is void where prohibited by lawd) Dealer not responsible for lost, late or misdirected prize piecee) This contest is sponsored by the dealership listed on advertisementf) Eligibility limited to U.SresidentsEmployees and relatives of dealership are ineligible to participate in this promotionSee dealer for complete contest rulesAny unclaimed prize will not be awardedNot responsible for typographical errorsIn Mr*** complaint he mentioned a $2,prize. In order to win the $2,prize Mr*** would have had to have been the recipient of the winning confirmation code. The winning confirmation code for the $2,prize was #and was posted prominently in our showroom during the event
Please let us know if there is any additional information that we can provide to help resolve this complaint
Tim R***
Chief Operating Officer
317-*** Cell
317-*** Direct
317-*** Fax
Thank you for allowing me an opportunity to clarify.My complaint is against Champion Chevrolet of AvonTheir street address isS County Rd E, Avon, IN 46123.Sorry for the mistake, I submitted my complaint via my phone and the buttons are small.I've also attached images of my
winning game piece
Thank you for notifying us of the complaint submitted by [redacted] on 6/23/2015. It is unfortunate that Mr. [redacted] is unhappy and we are willing to discuss his complaint with him. Mr. [redacted] stated that he is protesting the...
wording of the offers we sent him. Our promotion offered Mr. [redacted] two opportunities to win. The text from both offers is printed below and is very clear. OFFER #1: $25,000 Money Carlo Game Lift tabs on card. If you have a matching pair, you win!* After calling and entering your confirmation code, proceed to dealership during event times to claim your prize. Please bring your game card and this flyer with you.
(*) NO PURCHASE OR DONATION NECESSARY TO ENTER OR WIN. PURCHASE OR DONATION DOES NOT INCREASE CHANCES OF WINNING. Void where prohibited. Matching a winning combination qualifies you to play the $25,000 Instant Win Scratch Off Ticket contest. $25,000
Instant Win Scratch Off Ticket requires removing (6) of (30) scratch off surfaces to reveal winning symbols to claim cash prize. Odds 1:593,775. See rules on card for details. If after you scratch off the $25,000 instant win scratch off ticket and you are not a $25,000 winner, you will receive a U.S. $2 Bill as a consolation prize.
OFFER #2:
WIN $25,000 CASH*
OR $5,000 CASH**
OR $2,500 CASH**
OR $100 CASH**
(**) NO PURCHASE OR DONATION NECESSARY TO ENTER OR WIN. PURCHASE OR DONATION DOES NOT INCREASE CHANCES OF WINNING. See dealer for details. Bring invitation to event location to compare your confirmation code to prize board to determine if you have won $5,000 cash, $2,500 or $100 cash. Winner/addressee must be 18 years or older, and must bring flyer to event location during the sale dates listed above. a) All taxes are the responsibility of the prize winner. b) Odds of winning $5,000 Cash (valued at $5,000) are 1:42,000. Odds of winning $2,500 Cash (valued at $2,500) are 1:42,000. Odds of winning $100 Cash (valued at $100) are 1:142,000. The designated winner must show valid state I.D. and must be verified as the designated winner on file with the insurance company. c) This promotion is void where prohibited by law. d) Dealer not responsible for lost, late or misdirected prize piece. e) This contest is sponsored by the dealership listed on advertisement. f) Eligibility limited to U.S. residents. Employees and relatives of dealership are ineligible to participate in this promotion. See dealer for complete contest rules. Any unclaimed prize will not be awarded. Not responsible for typographical errors.
In Mr. [redacted]’s complaint he mentioned a $2,500 prize. In order to win the $2,500 prize Mr. [redacted] would have had to have been the recipient of the winning confirmation code. The winning confirmation code for the $2,500 prize was #29454425 and was posted prominently in our showroom during the event. Mr. [redacted]’s confirmation code was #[redacted].
Please let us know if there is any additional information that we can provide to help resolve this complaint.
Kind regards,
Tim [redacted]
Chief Operating Officer
317-339-[redacted] Cell
317-874-1935 Direct
317-874-1979 Fax