AVS Heating, A/C, Appliance & Home Impr

I called for service. A technician came and decided that the problem was electronic. A part went bad in my washing machine. He did not have the part on his truck. He ordered the part and said he would come by the following Monday to replace the broken part. I was not contacted, so I called the company. He came by and replaced the part and showed me that it was in working order, so I paid him the balance of what I owed and he had me sign off agreeing that the washing machine was fixed. I paid a total of $239.00 in cash for this repair. Two days after the part was installed I did a load of laundry and the same problem emerged as originally. The Washington machine still has the same problem. I called the company and told them to please return the money that I paid excluding the service fee.

I made several calls, both to the technician and to the main office. They did not take my calls, either of them and they did not return my calls. The last call that I made was to tell them that I was calling with a complaint and the next call that I made would be to the Revdex.com, Consumer Protection or both.

That was yesterday. I received no calls. My washing machine is still broken and that is why I am filing this complaint.