This customer dropped off his vehicle on November 2, 2015 which was completed and ready for delivery in January of 2016. The customer was notified of his vehicle being ready for pickup as well as the fact it was vandalized which we discounted the repair in compensation for. The customer left the...
vehicle here till May of 2016 when he came in and paid $800.00 toward his $3000.00 repair. We have not seen the customer since this time and this vehicle has remained in storage here. We have the option of charging the customer $40.00 per day for inside storage which would be $13,000.00 above what is owed from the original repair. We agreed to waive all storage fee's as long as the open repair balance is paid and the vehicle is removed from our premises. We have no control over the condition of a vehicle left in storage for 11 months and would have no reason to remove tags from his license plates. At this time the plates would be expired and required new stickers to make the vehicle legal to drive. We have met our obligation to this customer and will not provide any additional services to him or his vehicle.
This customer dropped off his vehicle on November 2, 2015 which was completed and ready for delivery in January of 2016. The customer was notified of his vehicle being ready for pickup as well as the fact it was vandalized which we discounted the repair in compensation for. The customer left the...
vehicle here till May of 2016 when he came in and paid $800.00 toward his $3000.00 repair. We have not seen the customer since this time and this vehicle has remained in storage here. We have the option of charging the customer $40.00 per day for inside storage which would be $13,000.00 above what is owed from the original repair. We agreed to waive all storage fee's as long as the open repair balance is paid and the vehicle is removed from our premises. We have no control over the condition of a vehicle left in storage for 11 months and would have no reason to remove tags from his license plates. At this time the plates would be expired and required new stickers to make the vehicle legal to drive. We have met our obligation to this customer and will not provide any additional services to him or his vehicle.