On May 17 2015 a 03 Dodge Ram 2500 Cummins diesel was dropped off...
about2:30with the keys in it. We met went over the work to be done. Before bringing it in, 3 to 4 times he said he was dropping it off a few months before off & on. Any of those times it did not show up. I still take work in so he looses his spot for no show. I said a month or two. He changed it from a insurance claim to a custom paint & body repair which brings the price up. I was repairing things that were not in the insurance claim , rust , welding, box panels, rocker repair, custom paint, airbrush Art & colors skulls down each side of the truck , & a grim reaper on the hood. Work has been done , was not sitting with without any work done to the truck. I have many photos of the work done on truck. I did answer & I did miss some, I also have a brother in law with Alzheimer's I help my wife with he knew .& he did stop a few times so he knows it was worked on. It was close to the final stages, it's just how it goes with custom work you can run into unexpected things then it takes more time I told him this. He was rude with on the phone or text mess. I have the texts, & photos. He said he worked on it , he did not he brought it here dirty & muddy so I also had to clean it . Then I had to put it back together that takes time which is at a cost $ I have photos. Custom paint jobs are far more expensive than a insurance claim. A lot more material, man hours. I said if you need a vehicle you could borrow my truck or van he never answered. I had it about 3 months not 5. In that time my mom died of Parkinson's disease he knew that & I would be in & out. He saw it apart the box off , the inside apart, prep & body work , the welding so on.I had spoken with 3 insurance agents the adjuster , he has been a problem with them ,they were dropping him, they said he gave some other shops a hassle also. He wanted the insurance agent to come & look at some parts from the damage the agent didn't want to deal with him he told me ,all the agents basically said oh randy [redacted] again . He said he's getting divorced his wife is on his tail so on. So he asked me to put it together so he can pick it up. I said I would like to finish for him. I said he could borrow a vehicle. He spent his check on the amount of work done , if he would of went the insurance work route that is what would of been done he chose custom work which is more expensive I have photos. I take work in all the time I'm a business & if you don't show I'm not gonna twiddle my thumbs till he decides to drop it off. & also my brother died 2 weeks later . I love what I do I said I'd finish the truck
At that time he knows this also. Thanks
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]
On May 17 2015 a 03 Dodge Ram 2500 Cummins diesel was dropped off...
about2:30with the keys in it. We met went over the work to be done. Before bringing it in, 3 to 4 times he said he was dropping it off a few months before off & on. Any of those times it did not show up. I still take work in so he looses his spot for no show. I said a month or two. He changed it from a insurance claim to a custom paint & body repair which brings the price up. I was repairing things that were not in the insurance claim , rust , welding, box panels, rocker repair, custom paint, airbrush Art & colors skulls down each side of the truck , & a grim reaper on the hood. Work has been done , was not sitting with without any work done to the truck. I have many photos of the work done on truck. I did answer & I did miss some, I also have a brother in law with Alzheimer's I help my wife with he knew .& he did stop a few times so he knows it was worked on. It was close to the final stages, it's just how it goes with custom work you can run into unexpected things then it takes more time I told him this. He was rude with on the phone or text mess. I have the texts, & photos. He said he worked on it , he did not he brought it here dirty & muddy so I also had to clean it . Then I had to put it back together that takes time which is at a cost $ I have photos. Custom paint jobs are far more expensive than a insurance claim. A lot more material, man hours. I said if you need a vehicle you could borrow my truck or van he never answered. I had it about 3 months not 5. In that time my mom died of Parkinson's disease he knew that & I would be in & out. He saw it apart the box off , the inside apart, prep & body work , the welding so on.I had spoken with 3 insurance agents the adjuster , he has been a problem with them ,they were dropping him, they said he gave some other shops a hassle also. He wanted the insurance agent to come & look at some parts from the damage the agent didn't want to deal with him he told me ,all the agents basically said oh randy [redacted] again . He said he's getting divorced his wife is on his tail so on. So he asked me to put it together so he can pick it up. I said I would like to finish for him. I said he could borrow a vehicle. He spent his check on the amount of work done , if he would of went the insurance work route that is what would of been done he chose custom work which is more expensive I have photos. I take work in all the time I'm a business & if you don't show I'm not gonna twiddle my thumbs till he decides to drop it off. & also my brother died 2 weeks later . I love what I do I said I'd finish the truck
At that time he knows this also. Thanks
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]