Awesome App Store

I try to contact via email to unsubscribe, because I get charge for the application and I was deleted the application. I never installed this application in my smartphone, maybe my son do that. but every time I try to send email it always return with error report as you can see below :-----------------------------------------------------------This is the mail system at host [redacted].I'm sorry to have to inform you that your message could notbe delivered to one or more recipients. It's attached below.For further assistance, please send mail to postmaster.If you do so, please include this problem report. You candelete your own text from the attached returned message. ---------------------------------------------------------------and then I try accessing my account , they give me the password but always error.they have other site and redirected site www.app.spot.org www.a-aps.neti try to make direct call, but always answered by answering machine. and another number 1 try always make me wait for 20 minutes and no responses from costumer representative.I am very disappointed for they costumer service. and my problem not solved yet.Product_Or_Service: Application Account_Number: [redacted]Desired Settlementthey statement for refund can find in term and condition "8. PAYMENT TERMS; CANCELLATIONIn the event you choose to subscribe to a Premium Account for the Awesome App Store Ltd. Software, you will be billed for the subscription either through your credit card ("Credit Card Billing ") or through your wireless device operator (" Operator Billing "). You authorize us to charge you the subscription cost of the service for the first day now. ...... All fees and charges are 100% refundable..."