Awesome Blossom

NRI accounts are not a permissible activity of the New York Branch, this is an activity of India and where the customers account would be held Furthermore, the NYB does not have any access to accounts held outside of the Branch Therefore the NYB cannot confirm any activity within the said customers NRI account.ICICI Bank Limited, New York Branch is a wholesale Bank and does not conduct any retail activity As previously stated, NRI accounts and any other retail activity are products offered by ICICI Bank Limited Customers that wish to file any complaints may do so on ICICI Bank Limited's compliant site in order to reach a resolution

In response to your additional questions, India is responsible for these accountsThese are not products that are offered in USAAs I stated in my original response, ICICI Bank Limited, New York Branch is a wholesale bank and as such we do not have any retail activity in USAThe name that you have given is not an employee of the Bank and I do not know why a US contact name was provided as USA does not control the content of the NRI site nor do we offer any retail activityFurthermore, if you wish to close your account with ICICI Bank Limited India that is your prerogative to do soICICI Bank Limited, New York Branch does not have access to any of your account information as this would create confidentiality issues

ICICI Bank Limited, New York Branch conducts wholesale banking activitiesAs such, we do not have any retail banking activity*** *** *** is not and has never been a customer of ICICI Bank Limited, New York Branch in which the complaint was severed uponTherefore this is not a valid
complaint against the New York Branch

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Hello,thanks for the response, but I have a question regarding ICICI NRI product, which country USA or India is responsible for those kind of accounts?I just attached the USA point of contact number which is available as per your website for NRI customersI was provided NRI video banking and all those other options which never works, I tried calling so many times using NRI video but no one responseAre those business and products are not part of USA branch? If not then why US contact number is available on the NRI site?If you still feel and sure that this is none of your business as ICICI to take care of NRI products, then let em know I will close this complaint.Thanks
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

ICICI Bank Limited, New York Branch is a wholesale bank and does not deal in any retail activity.  As such [redacted] is not a customer of the New York Branch on which this complaint was issued against.  Furthermore, the New York Branch does not have any access to accounts [redacted]...

[redacted] may hold with any other ICICI Bank Limited entity.  ICICI Bank Limited has a complaints portal on their website for complaints to be logged and will be handled by the proper entity to ensure resolution of any complaint made.

In response to your additional questions, India is responsible for these accounts. These are not products that are offered in USA. As I stated in my original response, ICICI Bank Limited, New York Branch is a wholesale bank and as such we do not have any retail activity in USA. The name that you have given is not an employee of the Bank and I do not know why a US contact name was provided as USA does not control the content of the NRI site nor do we offer any retail activity. Furthermore, if you wish to close your account with ICICI Bank Limited India that is your prerogative to do so. ICICI Bank Limited, New York Branch does not have access to any of your account information as this would create confidentiality issues.

NRI accounts are not a permissible activity of the New York Branch, this is an activity of India and where the customers account would be held.  Furthermore, the NYB does not have any access to accounts held outside of the Branch.  Therefore the NYB cannot confirm any activity within the said customers NRI account.ICICI Bank Limited, New York Branch is a wholesale Bank and does not conduct any retail activity.  As previously stated, NRI accounts and any other retail activity are products offered by ICICI Bank Limited.  Customers that wish to file any complaints may do so on ICICI Bank Limited's compliant site in order to reach a resolution.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

My account is NRI Account means, operation Internationally .They are passing the issue by pointing to their web site.if they are try to resolve this issue why I complaint with Revdex.com. 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]