Contact Name and Title: Rick S [redacted] Contact Phone: [redacted] Contact Email: [redacted] Hi [redacted] , sorry to hear about your issueAnytime there is a problem or a good thing..and you cannot get an answer or would like more input, always feel free to call the store or email myself details and I always take a good look yes you are correct special; orders are generally non returnable as the item is available...just not something we prefer to stockAnd yes...I understand looking through every line of print and rules is just not something everyone does these days....I get it In your case...as this is a smaller cost item that we think we can resell,hopefully without having to discount too much, please email Brad P [redacted] at [redacted] @ [redacted] and Brad will get you details on how to proceed Once we receive the item back, Brad will inspect it as to condition, and let you know if...there will be a restock fee or notYou will however of course have to pay shipping charges both ways..as these are hard costs to us.Brad can get that infoAs long as the packaging and item are sellable as brand new...we should be ok, Brad will determine Hopefully this gets you looked afterIn the future if you would like more personal advice on product you can also call the store and speak with a rep from that dept...and ask all the questions you wantThey can take payment, and ship out same as webstore Thx for your business, and lets get you feeling good about us again
Contact Name and Title: Rick S [redacted] Contact Phone: [redacted] Contact Email: [redacted] Hi [redacted] , sorry to hear about your issueAnytime there is a problem or a good thing..and you cannot get an answer or would like more input, always feel free to call the store or email myself details and I always take a good look yes you are correct special; orders are generally non returnable as the item is available...just not something we prefer to stockAnd yes...I understand looking through every line of print and rules is just not something everyone does these days....I get it In your case...as this is a smaller cost item that we think we can resell,hopefully without having to discount too much, please email Brad P [redacted] at [redacted] @ [redacted] and Brad will get you details on how to proceed Once we receive the item back, Brad will inspect it as to condition, and let you know if...there will be a restock fee or notYou will however of course have to pay shipping charges both ways..as these are hard costs to us.Brad can get that infoAs long as the packaging and item are sellable as brand new...we should be ok, Brad will determine Hopefully this gets you looked afterIn the future if you would like more personal advice on product you can also call the store and speak with a rep from that dept...and ask all the questions you wantThey can take payment, and ship out same as webstore Thx for your business, and lets get you feeling good about us again