This service issue was due to miscommunication with one of the employees. The owner has stepped in and resolved this issue quickly and to our full satisfaction. Pls. remove this complaint from this company's record.
Regards,
[redacted]
HELLO,I CALL THE HOME OWNER DIRECTLY AND EXPLAINED TO HIM THAT THE INSTALLER (JACK) WENT AROUND MY BACK AND GOT THIS JOB WITHOUT ME KNOWING ABOUT. FIRST TIME I HEARD ABOUT THIS SITUATION I GOT IN TOUCH WITH HOME OWNER AND ASK HIM TO GIVE ME A CHANCE TO FIX THE BROKEN TILES FOR HIM. AND HE...
This service issue was due to miscommunication with one of the employees. The owner has stepped in and resolved this issue quickly and to our full satisfaction. Pls. remove this complaint from this company's record.
Regards,
[redacted]
HELLO,I CALL THE HOME OWNER DIRECTLY AND EXPLAINED TO HIM THAT THE INSTALLER (JACK) WENT AROUND MY BACK AND GOT THIS JOB WITHOUT ME KNOWING ABOUT. FIRST TIME I HEARD ABOUT THIS SITUATION I GOT IN TOUCH WITH HOME OWNER AND ASK HIM TO GIVE ME A CHANCE TO FIX THE BROKEN TILES FOR HIM. AND HE...
AGREE TO LET ME GO AND FIX IT.