Axion Sports

Finally got a response to my emails. My order is being sent out and he did say he’s doing the work of 4 people by himself. So thank you Axion sports.

Ordered from Axion 3/22/22. Here it is 5/11/22 and still have yet to receive my
Order. Also have emailed 5 times now with no response and called, also no response. Not a reliable company at all. Obviously a scam cause they sure did take my
Money. Do not order from this company.

This complaint is not completely valid Ms[redacted] NEVER submitted her numbers to us via our website so the order was never comlpeteted, Most of the teams in this event had no numbers on the front of their jerseys, so we cannot pick for them We were only emailed three times and the first email was responded to, but after looking into it, it was returned for some reason ( I have proof of this ) Seems there was an electronic glitch This was neither parties fault The 2nd email was just a few days ago and we were out of state working and then came home to a snow storm, so we are playing catch up and the 3rd email was just yesterday We get over emails a day and when we are bogged down by circumstances that we do not control things fall behind I can not and will not issue a refund on this order because we took the required photos at the event Ms[redacted] will need to go to our site and browse the games and from there pick her photos We have delivered most , if not all the other orders from this event and all t hose customers submitted the numbers as needed We need Ms[redacted] to do the same and if there are any other outstanding orders, they need to do the same We just got an email from one of the board members the other day and he had been out of town and he very nicely let us know that he was going to be submitting his numbers to us soon He did not ask for a refund because we had done nothing wrong So please send us your photo picks and we will happily make this and send it to you right away

The customer should have received this order It went out the day after we were made aware of the complaint

this is the collage that was shipped to you and is what you ordered, this was shipped 12-15-14, the tracking number is [redacted] Axion Sports Management

This order has been designed and will print in the next few days Therefore it will ship early next week and should be in [redacted] 's hands later next week

Revdex.com: I have reviewed the response made by the business in reference to complaint ID 11092312, and have determined that this proposed action would not resolve my complaint [Provide details of why you are not satisfied with this resolution.] Regards, I have made multiple attempts to call you and no one ever answers the phone and your voice mail box is always fullI was not aware that I needed to send you numbers for anythingI was told the day of purchase that you would pick the best pictures that were taken from that afternoon game to make the collageI will let the others who ordered that day who still haven't received their orders they should do the same

So you feel like others are experiencing the same thing and you leave a Revdex.com complaint I made sure at the tournament, that we rold EVERY customer about delivery times and that we were getting ready to movePLUS, the contract clearly says delivery is to weeks EXCEPT during the busy season, which is now To get a complaint from a customer from an event that is this recent is just rediculous This order will be delivered soon, but I WILL NOT issue a refund and this customer needs to read the contract that THEY SIGNED and remove this complaint because it is falseYou will have your order soon

Revdex.com: dsc- dsc- dsc- dsc- dscare my favoritesdsc- dsc- dscare second bestAnd I believe we have more single poster pics due which we would like those to be dscand dsc3180.My new address is [redacted] ***I moved over the weekend, the event was [redacted] and the pics choose are noted above from the email I sent you dated April 14th, Regards,

HEre is a simple question If we have proof of shipping and you just verified it, then why are you not contacting the post office Our customer service has been fine IF I am not mistake, you even admitted to receiving the collage already Call the post office and have them investigate your package We did our job as promised

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint I was contacted 8/31/via email and told my order wasn't sent because they have been in the middle of a move (a month move)I was told I would be emailed proof of the photos that day and then they would be sentAs of 9/12/I have not received the proof nor the printsMy compliant has yet to be resolved Regards,

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint This is the same reply I have gotten every time from this companyI have attached a picture of when we sent the order to the companyWe originally ordered the pictures on 6\21\15, it was going to be a collage so we had to wait for him to get all the pictures uploaded to his site before we could choose which ones we wantedAll the pictures were available on 6/24/and we placed our order to him on 6/29/as the picture showsSo I really don't see how that is too long to get an order placed!! Once we have the pictures in hand or a refund, I will drop the complaint and not until then Regards,

Order IS going out today

This order is already completed and the customers should have it in the next day or two

I just emailed this customer the other day and thought we had forward motion on this order Order is in process and we will be calling him to get payment for the additional part of the order this week

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint [Provide details of why you are not satisfied with this resolution.] Regards, It is 9/27/and I have not received any orderI haven't received a proof email or any other type of correspondence about my orderSo no, I'm not satisfied with this resolution

Our volleyball team ordered and paid for team photo over months agoWe never received our picturesTheir voicemail is always full and they randomly reply to my emails with excuses and stopped answering when I requested a full refundI have even supplied copy of our original receiptThey are running a scam!!!

While I can sympathize with this customers situation, I cannot accept their lies about it We have responded many times to their e-mails and we have mailed their product and they know this We even provided tracking information from the post office where it showed the package was delivered I will be accommodating and remake the order and resend it, but ONLY when this posting is removed since I have all the proof showing that we shipped and it was marked as delivered by the Postal Service

We have been doing this for twelve years and EVERY customer has been told that they have to pick them selves The contract that YOU signed even says you have to submit photo numbers to us You can say that my last response will not satisfy you, but I will offer nothing else because that is a fair response and should have been handled that way in the first place, I will await you picks and then we will make you order for you

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me