Horrible property management companyExtremely rude, unprofessional and uneducated staffMy experience dealing with this company was shocking, completely incapable of preforming there jobThere staff actually conspires against property owners and is the laziest bunch of people I have encounteredEver since ayre and oxford has managed our property, condo fees have increased by large amount every year, with a decease of servicesCheck out Google reviews and decide for yourself
Awful managementHire janitorial services for the top rates and have janitors sweep the carpet with the broom
Irresponsible: collected the keys from all the suites for fire system check, left them in an unsafe place and had all keys stolen
Send out constant fine threats for unreasonable things with lack of prove
Make everything possible to make life for residents more complicatedFor example they issued a day time windshield parking passes, one per each suite and now every time you have a visitor you have to go out to meet you visitor and give them a passWhy do we then need an intercom all together? Ayre and Oxford has no logical reasoning behind their action
Ignore complains
worst mgmt company EVER. Gail C is rude and will not return or action any emails or requests. received a special assessment due to not forecasting the utility costs correctly and then got a 12.8% increase in condo fees due to "exceeding utility costs". NOT EVEN 30 DAYS NOTICE. I would NEVER recommend this company to anyone.
If you get employed by the [redacted] for temporary employment, most likely you will be employed by Oliver Staffing.
While the do respond to emails in a timely fashion (Bree does anyway), the are below par when it comes to payment by check. I reside in California and their office is in New York City. I have been waiting for this check for two weeks (I submitted one time sheet but apparently it did not go through and submitted another one the following week). I asked before about the process of mailed checks and was told it depends on the [redacted] mail and if I want faster service, I shold get direct deposit.
I loved working with the [redacted] (even though it was a short time due to personal circumstances); however, I would not work for them again if I have to go through Oliver Staffing. Too much hassle for a paper check.
Tenant Beware!! Avalon Court are scammers. They will pretend to have a tenant/landlord relationship built on trust and take advantage of your situation every step of the way!
We were getting possession for our house on Aug 4th, 2016 and received notice of this on July 4th. I went and talked to their 'on site management' Lisa to discuss next steps and how rent will work out if we move out mid-month. She very nicely told me that I just need to send her an email advising her what date we plan on moving out and that 'the office' will prorate our rent.
I did as she said. I emailed her the following on July 5th:
Hi Lisa,
Further to our discussion yesterday, we will be getting possession for our home first week of August.
We wish to move out of our apartment (320) on August 7th, 2016.
You mentioned that the rent will be prorated. Can you please confirm the rent for August (till 7th)?
She responded:
Hi Saveta,
The office is who would do the prorating once the move out is completed and processed.
Thank you
Well she sure made a fool of us! August 3rd my husband called the Ayre & Oxford office and spoke to a lady to confirm what our rent for August will be. The lady said she will call back later to provide rent total. She didn't. He had to call them several times until he finally got through to them 3 days later and they then said that full months’ rent was due and they would NOT prorate.
So lie #1: they said they would prorate the rent and then turned around and didn't do as they said they would. We got hit with $1650 for occupying the apartment for only 7 days.
We scheduled the final walk-through with Lisa for Sunday August 7th at 12pm. Instead of Lisa, another lady showed up. She did not introduce herself and just walked in and started doing the walk-through herself.
At the end of the walk-through she told us that they will need to spend 9 hours to clean the apartment!!!! 9 hours! After my husband and I cleaned all morning! She also said that 6 walls had to be patched and painted!!! We only had a few thumb tack holes in the entire apartment and exactly 4 holes around 1/4" dia. Yes, there was some general wear and tear like our suitcase brushed against the wall and made a scuff mark.
We did not agree with her report that it would take 9 hours to clean the apartment. Her attitude completely changed and she became aggressive and told us we can disagree with the report but our chance of getting any return would be slim to none. She assured us that cleaning is the biggest task and the patching and painting would not cost much at all. Cleaning at $35/hour (totaling $315) and that the patch & paint would cost "only around $100 at most". She assured us, but wouldn't write that down as "the office does the patching and painting and she can't estimate it herself". [she signed her name Kelly] - I want to also say that my husband and I had started renting 8 years ago and have NEVER had any issues with move out. The most any landlord EVER took from my damage deposit was $50 for cleaning. Not a single landlord has charged us for damage repairs as we've always been careful not to damage the very place we live in.
Thinking at most we were losing $415 from our $1650 deposit, and dealing with Avalon Court and their on site management has been a nightmare, we decided to cut our losses and move on. We signed off on the report.
Well, we got fooled again! We got our damage deposit refund today of only $550. They hit us with a $700 charge for patch & paint and $10 for a light bulb. ONE light bulb for $10.
So lie #2: "patch & paint is really cheap, probably no more than $100".
To conclude: our final month and move-out could have cost us $373 in rent and at absolute most maybe $300 deducted from our damage deposit ended up costing $1650 and $1100 with a net loss of $2077. TWO THOUSAND DOLLARS!!
Horrible property management companyExtremely rude, unprofessional and uneducated staffMy experience dealing with this company was shocking, completely incapable of preforming there jobThere staff actually conspires against property owners and is the laziest bunch of people I have encounteredEver since ayre and oxford has managed our property, condo fees have increased by large amount every year, with a decease of servicesCheck out Google reviews and decide for yourself
Awful managementHire janitorial services for the top rates and have janitors sweep the carpet with the broom
Irresponsible: collected the keys from all the suites for fire system check, left them in an unsafe place and had all keys stolen
Send out constant fine threats for unreasonable things with lack of prove
Make everything possible to make life for residents more complicatedFor example they issued a day time windshield parking passes, one per each suite and now every time you have a visitor you have to go out to meet you visitor and give them a passWhy do we then need an intercom all together? Ayre and Oxford has no logical reasoning behind their action
Ignore complains
worst mgmt company EVER. Gail C is rude and will not return or action any emails or requests. received a special assessment due to not forecasting the utility costs correctly and then got a 12.8% increase in condo fees due to "exceeding utility costs". NOT EVEN 30 DAYS NOTICE. I would NEVER recommend this company to anyone.
If you get employed by the [redacted] for temporary employment, most likely you will be employed by Oliver Staffing.
While the do respond to emails in a timely fashion (Bree does anyway), the are below par when it comes to payment by check. I reside in California and their office is in New York City. I have been waiting for this check for two weeks (I submitted one time sheet but apparently it did not go through and submitted another one the following week). I asked before about the process of mailed checks and was told it depends on the [redacted] mail and if I want faster service, I shold get direct deposit.
I loved working with the [redacted] (even though it was a short time due to personal circumstances); however, I would not work for them again if I have to go through Oliver Staffing. Too much hassle for a paper check.
Tenant Beware!! Avalon Court are scammers. They will pretend to have a tenant/landlord relationship built on trust and take advantage of your situation every step of the way!
We were getting possession for our house on Aug 4th, 2016 and received notice of this on July 4th. I went and talked to their 'on site management' Lisa to discuss next steps and how rent will work out if we move out mid-month. She very nicely told me that I just need to send her an email advising her what date we plan on moving out and that 'the office' will prorate our rent.
I did as she said. I emailed her the following on July 5th:
Hi Lisa,
Further to our discussion yesterday, we will be getting possession for our home first week of August.
We wish to move out of our apartment (320) on August 7th, 2016.
You mentioned that the rent will be prorated. Can you please confirm the rent for August (till 7th)?
She responded:
Hi Saveta,
The office is who would do the prorating once the move out is completed and processed.
Thank you
Well she sure made a fool of us! August 3rd my husband called the Ayre & Oxford office and spoke to a lady to confirm what our rent for August will be. The lady said she will call back later to provide rent total. She didn't. He had to call them several times until he finally got through to them 3 days later and they then said that full months’ rent was due and they would NOT prorate.
So lie #1: they said they would prorate the rent and then turned around and didn't do as they said they would. We got hit with $1650 for occupying the apartment for only 7 days.
We scheduled the final walk-through with Lisa for Sunday August 7th at 12pm. Instead of Lisa, another lady showed up. She did not introduce herself and just walked in and started doing the walk-through herself.
At the end of the walk-through she told us that they will need to spend 9 hours to clean the apartment!!!! 9 hours! After my husband and I cleaned all morning! She also said that 6 walls had to be patched and painted!!! We only had a few thumb tack holes in the entire apartment and exactly 4 holes around 1/4" dia. Yes, there was some general wear and tear like our suitcase brushed against the wall and made a scuff mark.
We did not agree with her report that it would take 9 hours to clean the apartment. Her attitude completely changed and she became aggressive and told us we can disagree with the report but our chance of getting any return would be slim to none. She assured us that cleaning is the biggest task and the patching and painting would not cost much at all. Cleaning at $35/hour (totaling $315) and that the patch & paint would cost "only around $100 at most". She assured us, but wouldn't write that down as "the office does the patching and painting and she can't estimate it herself". [she signed her name Kelly] - I want to also say that my husband and I had started renting 8 years ago and have NEVER had any issues with move out. The most any landlord EVER took from my damage deposit was $50 for cleaning. Not a single landlord has charged us for damage repairs as we've always been careful not to damage the very place we live in.
Thinking at most we were losing $415 from our $1650 deposit, and dealing with Avalon Court and their on site management has been a nightmare, we decided to cut our losses and move on. We signed off on the report.
Well, we got fooled again! We got our damage deposit refund today of only $550. They hit us with a $700 charge for patch & paint and $10 for a light bulb. ONE light bulb for $10.
So lie #2: "patch & paint is really cheap, probably no more than $100".
To conclude: our final month and move-out could have cost us $373 in rent and at absolute most maybe $300 deducted from our damage deposit ended up costing $1650 and $1100 with a net loss of $2077. TWO THOUSAND DOLLARS!!