My experience at Gibson Performance was nothing but exceptionalAndrew took his time to explain everything to me, even calling me multiple times in one day just to make sure I was okay with proceeding when questions came upHe is very knowledgeable, professional and just an overall great guy! I will definitely be recommending Andy and his crew to everyone I know if they need an engine rebuilt!
WATCH OUT --- I had to sue this business in small-claims court to make things right!
Although I initially had a very good relationship with Andrew Gibson, the owner of Gibson Performance (I even took him out for beers when his mechanic first started losing and breaking my car's parts), as soon as it came to compensating me for mistakes he formally acknowledged, signed, and agreed to pay me back for (mistakenly cut water and oil lines, damaged body work from lifting the car improperly, overcharges related to unasked for procedures, ruined gaskets, lost and broken parts, specialist labor to correct his mistakes), he tried to change the one-year workmanship warranty he'd given me when I brought him the car to 90-days; because I refused to accept this, he has since refused to compensate me at all, and I've been forced to press legal charges against Gibson Performance for nearly $dollars in damages he agreed in writing that he was responsible forOn top of this, Andrew also tried to charge me three times the highest published shop rates for an engine removal and reinstallation (he claimed the overcharge was accidentally made because he'd made the bill late at night), and he also tried to claim that a loud squealing from the completed engine I'd paid him to rebuild was from a faulty new part, only to have the car examined by a specialist who determined Gibson Performance had not followed correct assembly procedures (Andrew resultantly had to remove and reinstall the car's engine)He also left my car unlocked on his lot after warning me about vandals
Andrew is very friendly initially, but watch out if anything goes wrong with his work; it has been my experience that he does not honor his word, and his mechanic (CJ) does not follow proper assembly proceduresThe specialist mechanic that maintains my cars even stated that some of the component removal work looked like "a hack job" someone would do "in a junkyard"; his mechanic even incorrectly installed the car's head gasket as you can see in the posted pictureI wish I'd never taken my car to Gibson Performance, and would strongly dissuade anyone else from taking their projects there
Update:
After submitting the exhaustive evidence I had of Gibson Performance's acknowledgment of their mistakes (and Andrew Gibson's attempts to avoid responsibility afterward), I won my case in the *** *** *** *** and will be compensated for my claim; Gibson Performance was also determined to be fully liable for all the filing costs involved in bring the case to courtWhile I deeply regret taking my car to Gibson Performance, I would advise anybody who either currently has or is planning to have their car worked on by Gibson Performance to obtain all agreements in writing--- you might need to prove what happened as I did
Andrew and his guys are the bestthey did an excellent job and I would not trust anyone elseI will be referring everyone I know to your shop Excellent work and good peopleI highly recommend this place for your car engine needsThank you Gibson Performance!
My experience at Gibson Performance was nothing but exceptionalAndrew took his time to explain everything to me, even calling me multiple times in one day just to make sure I was okay with proceeding when questions came upHe is very knowledgeable, professional and just an overall great guy! I will definitely be recommending Andy and his crew to everyone I know if they need an engine rebuilt!
WATCH OUT --- I had to sue this business in small-claims court to make things right!
Although I initially had a very good relationship with Andrew Gibson, the owner of Gibson Performance (I even took him out for beers when his mechanic first started losing and breaking my car's parts), as soon as it came to compensating me for mistakes he formally acknowledged, signed, and agreed to pay me back for (mistakenly cut water and oil lines, damaged body work from lifting the car improperly, overcharges related to unasked for procedures, ruined gaskets, lost and broken parts, specialist labor to correct his mistakes), he tried to change the one-year workmanship warranty he'd given me when I brought him the car to 90-days; because I refused to accept this, he has since refused to compensate me at all, and I've been forced to press legal charges against Gibson Performance for nearly $dollars in damages he agreed in writing that he was responsible forOn top of this, Andrew also tried to charge me three times the highest published shop rates for an engine removal and reinstallation (he claimed the overcharge was accidentally made because he'd made the bill late at night), and he also tried to claim that a loud squealing from the completed engine I'd paid him to rebuild was from a faulty new part, only to have the car examined by a specialist who determined Gibson Performance had not followed correct assembly procedures (Andrew resultantly had to remove and reinstall the car's engine)He also left my car unlocked on his lot after warning me about vandals
Andrew is very friendly initially, but watch out if anything goes wrong with his work; it has been my experience that he does not honor his word, and his mechanic (CJ) does not follow proper assembly proceduresThe specialist mechanic that maintains my cars even stated that some of the component removal work looked like "a hack job" someone would do "in a junkyard"; his mechanic even incorrectly installed the car's head gasket as you can see in the posted pictureI wish I'd never taken my car to Gibson Performance, and would strongly dissuade anyone else from taking their projects there
Update:
After submitting the exhaustive evidence I had of Gibson Performance's acknowledgment of their mistakes (and Andrew Gibson's attempts to avoid responsibility afterward), I won my case in the *** *** *** *** and will be compensated for my claim; Gibson Performance was also determined to be fully liable for all the filing costs involved in bring the case to courtWhile I deeply regret taking my car to Gibson Performance, I would advise anybody who either currently has or is planning to have their car worked on by Gibson Performance to obtain all agreements in writing--- you might need to prove what happened as I did
Andrew and his guys are the bestthey did an excellent job and I would not trust anyone elseI will be referring everyone I know to your shop Excellent work and good peopleI highly recommend this place for your car engine needsThank you Gibson Performance!