Aztek Automotive Corp

THE CUSTOMER [redacted] ***, THE SON CAME TO OUR SHOP WITH A CHEVY TRAILBLAZER-HE WAS LOOKING TO GET A FRONT WHEEL ALIGNMENTWHICH WE DO CHARGE $FOR FRONT WHEEL ALIGNMENTBUT THIS THIS IS THE THING HIS CAR WAS PULLING TO THE RIGHT TO BEGIN WITHSO WE CHARGE $TO INSPECT ANY VEHICLE THAT COMES FOR ALIGNMENT TO MAKE SURE THAT IT IS READY TO BE ALIGNEDIF NOT READY LIKE IN THIS CASE WE CHECK WHAT IS NEEDED TO PROCEED AND GET THE ALIGNMENT FINALIZEDIN THIS CASE WE FOUND THAT THE PASSENGER SIDE LOWER CONTROL ARM AND BALL JOINTS NEEDED TO BE REPLACEDTHE BALL JOINT ARE REALLY WORN OUTWE ALSO FOUND THAT THE UPPER CONTROL ARMS AND BOTH STRUT MOUNTS NEED REPLACINGSTABILIZER BAR BUSHINGS AND LINKS ARE ALSO WORN OUTHER TIRES NEEDED TO BE ROTATED AND SHE NEEDS TWO NEW TIRES AS WELLTHIS IS A WHOLE PACKAGE THAT NEED TO BE IN TOP NOTCH FOR VEHICLES TO GET ALIGNMENTSSHE OBVIOUYSLY NEEDS A GOOD MECHANIC BECAUSE AN ALIGNMENT CANNOT BE PERFORMED BY JUST REPLACING TWO OUTER TIE RODSAND HE DIDNT CHECK IT CORRECTLY BECAUSE THOSE CONTROL ARMS ESPECIALLY ARE VERY WORN OUTHE SHE SHOULD HAVE SPOTTED THAT AND THE TIRES INSTANTLYPLUS EVERYTHING ELSE OF COURSESO WE GAVE THEM THREE DIFFERENT ESTIMATE OPTIONS FOR THEM TO DECIDE:1.) $497.862.) $)$2275.41WHICH I CAN EMAIL THE ESTIMATES PROVIDED AND THEY DID DECLINE ALL AND ANY POSSIBLE OPTIONS PRESENTED TO THEMAND SHE IS ALSO LYING WE DID NOT CHARGE THEM NO $TO LOOK AT ITAFTER THEY DECLINED THEY PICKED UP THEIR VEHICLE WE CHARGED HIM ONLY $FOR THE INSPECTION AND THAT IS WHAT THEY PAID FOR AND ALSO I CAN PROVIDE A WRITTEN AND SIGNED INVOICED OF SUCH CHARGESCAN NOT REFUND A INSPECTION FEE WHICH THEY AGREED TO IN THE DROP OFF MOMENT AND SIGNEDAND WE MOST DEFINITELY DIDNT CHARGE THE AMOUNT SHE SAIDS THANK YOUANY QUESTIONS WE HAVE PAPERWORK TO SHOW WE TRY TO SATISFY ALL OF OUR CUSTOMER NEEDS WITH THE BEST INTEGRITY IN MINDCUSTOMER SHOULD BE HAPPYCUSTOMER SHOULD BE HONEST TOO!

THE CUSTOMER [redacted], THE SON CAME TO OUR SHOP WITH A 2003 CHEVY TRAILBLAZER-4.2 HE WAS LOOKING TO GET A FRONT WHEEL ALIGNMENT. WHICH WE DO CHARGE $59.99 FOR FRONT WHEEL ALIGNMENT. BUT THIS THIS IS THE THING HIS CAR WAS PULLING TO THE RIGHT TO BEGIN WITH. SO WE CHARGE $35.00 TO INSPECT ANY...

VEHICLE THAT COMES FOR ALIGNMENT TO MAKE SURE THAT IT IS READY TO BE ALIGNED. IF NOT READY LIKE IN THIS CASE WE CHECK WHAT IS NEEDED TO PROCEED AND GET THE ALIGNMENT FINALIZED. IN THIS CASE WE FOUND THAT THE PASSENGER SIDE LOWER CONTROL ARM AND BALL JOINTS NEEDED TO BE REPLACED. THE BALL JOINT ARE REALLY WORN OUT. WE ALSO FOUND THAT THE UPPER CONTROL ARMS AND BOTH STRUT MOUNTS NEED REPLACING. STABILIZER BAR BUSHINGS AND LINKS ARE ALSO WORN OUT. HER TIRES NEEDED TO BE ROTATED AND SHE NEEDS TWO NEW TIRES AS WELL. THIS IS A WHOLE PACKAGE THAT NEED TO BE IN TOP NOTCH FOR VEHICLES TO GET ALIGNMENTS. SHE OBVIOUYSLY NEEDS A GOOD MECHANIC BECAUSE AN ALIGNMENT CANNOT BE PERFORMED BY JUST REPLACING TWO OUTER TIE RODS. AND HE DIDNT CHECK IT CORRECTLY BECAUSE THOSE CONTROL ARMS ESPECIALLY ARE VERY WORN OUT. HE SHE SHOULD HAVE SPOTTED THAT AND THE  TIRES INSTANTLY. PLUS EVERYTHING ELSE OF COURSE. SO WE GAVE THEM THREE DIFFERENT ESTIMATE OPTIONS FOR THEM TO DECIDE:1.) $497.862.) $927.103. )$2275.41WHICH I CAN EMAIL THE ESTIMATES PROVIDED AND THEY DID DECLINE ALL AND ANY POSSIBLE OPTIONS PRESENTED TO THEM. AND SHE IS ALSO LYING WE DID NOT CHARGE THEM NO $356.93 TO LOOK AT IT. AFTER THEY DECLINED THEY PICKED UP THEIR VEHICLE WE CHARGED HIM ONLY $36.93 FOR THE INSPECTION AND THAT IS WHAT THEY PAID FOR AND ALSO I CAN PROVIDE A WRITTEN AND SIGNED INVOICED OF SUCH CHARGES. CAN NOT REFUND A INSPECTION FEE WHICH THEY AGREED TO IN THE DROP OFF MOMENT AND SIGNED. AND WE MOST DEFINITELY DIDNT CHARGE THE AMOUNT SHE SAIDS.  THANK YOU. ANY QUESTIONS WE HAVE PAPERWORK TO SHOW WE TRY TO SATISFY ALL OF OUR CUSTOMER NEEDS WITH THE BEST INTEGRITY IN  MIND. CUSTOMER SHOULD BE HAPPY. CUSTOMER SHOULD BE HONEST TOO!