I am super impressed with the service I received from the Horizon Heating staffAll the staff were extremely helpful and courteousI am very pleased with my new high efficiency furnace and will recommend this company to anyone that is having problems with their furnace
I am impressed by the proficiency, polite service, and thorough expertise shown by Horizon Heating. Horizon was one of three companies I chose to ask for an estimate for replacement of my elderly Mom's furnace and hot water heater. The initial estimate was thorough and educational. Even though they were not the lowest price estimate, they were competitive, and we chose them to do the installation because it was clear that they anticipated everything that might present a problem at installation or inspection time, and I wanted to be sure that my Mom would have nothing to worry about. We visited their showroom to be sure we understood everything about the estimate. This allowed us to ask for the furnace to be elevated 8" to avoid future wet basement events. When installation day arrived, they arrived on time, with sufficient people to get the work done that day. Everyone worked hard and there was laughter amongst the workers as they went about their work... tell me - when's the last time you saw happy workers? To me, that confirmed the other indications that they are a well managed company that I will not hesitate to recommend to friends. The City Inspection passed without any problem or delay, and the equipment has been working very well through this very cold period (Nov/Dec, 2016) I'm very happy that we chose Horizon Heating, and my Mother sleeps better at night because she doesn't have to worry about the equipment. I sleep better too because if something would worry Mom I know I could reach Horizon on the phone and get them to come out right away.
Horizon Heating came out to do a Furnace & AC Service & Cleaning plus we had the ducts cleaned and the Dryer Vent Cleaned. The crew did an excellent job completing all of the requested work in a very thorough manner.
They used a portable unit which worked really well - it had plenty of power to do the job. Our home is located close to a green space with sometimes unwelcome pests - mice and voles. With the portable cleaning unit used by Horizon, big hoses coming through the door or window were not used so we were able to keep the doors closed to keep the pests outside where they belong. This was super. We will definitely be using Horizon for our next service!
I am super impressed with the service I received from the Horizon Heating staffAll the staff were extremely helpful and courteousI am very pleased with my new high efficiency furnace and will recommend this company to anyone that is having problems with their furnace
I am impressed by the proficiency, polite service, and thorough expertise shown by Horizon Heating. Horizon was one of three companies I chose to ask for an estimate for replacement of my elderly Mom's furnace and hot water heater. The initial estimate was thorough and educational. Even though they were not the lowest price estimate, they were competitive, and we chose them to do the installation because it was clear that they anticipated everything that might present a problem at installation or inspection time, and I wanted to be sure that my Mom would have nothing to worry about. We visited their showroom to be sure we understood everything about the estimate. This allowed us to ask for the furnace to be elevated 8" to avoid future wet basement events. When installation day arrived, they arrived on time, with sufficient people to get the work done that day. Everyone worked hard and there was laughter amongst the workers as they went about their work... tell me - when's the last time you saw happy workers? To me, that confirmed the other indications that they are a well managed company that I will not hesitate to recommend to friends. The City Inspection passed without any problem or delay, and the equipment has been working very well through this very cold period (Nov/Dec, 2016) I'm very happy that we chose Horizon Heating, and my Mother sleeps better at night because she doesn't have to worry about the equipment. I sleep better too because if something would worry Mom I know I could reach Horizon on the phone and get them to come out right away.
Horizon Heating came out to do a Furnace & AC Service & Cleaning plus we had the ducts cleaned and the Dryer Vent Cleaned. The crew did an excellent job completing all of the requested work in a very thorough manner.
They used a portable unit which worked really well - it had plenty of power to do the job. Our home is located close to a green space with sometimes unwelcome pests - mice and voles. With the portable cleaning unit used by Horizon, big hoses coming through the door or window were not used so we were able to keep the doors closed to keep the pests outside where they belong. This was super. We will definitely be using Horizon for our next service!