B & B African Hair Braiding Reviews (2)
Review: I ordered a sample product on line, from gnc. They required my credit card information to cover shipping. They are now debiting my account for 54.98,54.79,54.83. For a total of 164.60. They have done this for two months, despite my having contacted them. Total now 225.20. I have recieved no product from gnc.Desired Settlement: I would like gnc to credit my account for 225.20 and discontinue debiting my account.
I got my hair done on 2/21/12. the 24th I was back in there shop for them to fix sum of the twist. My hair was not braided properly. People could see my hair out of the twist, which was very noticeable. That Friday they called themselves fixing it, when all she did was fix a few of them so I wouldn't see the rest of it. The 3rd I called back because the twist were hanging about 3 inches from the scalp. they were sliding out. After checking this that's when I noticed there was a lot of my hair out of the twist. too much to cut off, because after I take the fake hair out I still want my hair to be there. I called once again and the owner told me to come 10pm Saturday night after she was done with the rest of her clients. I called Saturday night around 7:30pm and was told I could come Monday, the 5th because she was still busy. She called back a few minutes later and I was told I could not come Monday because they were gonna be busy Monday, and that I could come Saturday night (the same night of speaking with her) at 11pm. I told her that was too late, because I don't live in Lynchburg, I live in Bedford, which is about 30 minutes away. I don't like to be out that late at night because thats too late to be getting your hair done anyway. She told me that since I could not come in at 11pm that night then she would call me when she got a chance to do my hair. A week went by and I never heard nothing back. So, I called her and told her she never called me back. She never offered another time to redo the back of my hair. I asked for her license # and was told she wasn't going to give it to me. I told her that her license was to be posted for public purposes anyway and she still said she wasn't giving it to me. I told her I was going to report her and that was the end. I had asked for my money back the week prior because I had to take it out. It looked to bad & I work in the public eye. She told me not after I leave, I can't get a refund, but that's not posted. I don't have $240 to give away, period.